Site reviews
I sent 7 emails to
I sent 7 emails to customer support regarding my purchase over a month and half period. Dissatisfied that you didn't reply.
I sent 7 emails to
I sent 7 emails to customer support regarding my purchase over a month and half period. Dissatisfied that you didn't reply.
Great company! Would absolutely order
Great company! Would absolutely order from them again. Thank you!!!
Great company! Would absolutely order
Great company! Would absolutely order from them again. Thank you!!!
Slowest paid shipping ever. $15+
Slowest paid shipping ever. $15+ and arrives after ages
Slowest paid shipping ever. $15+
Slowest paid shipping ever. $15+ and arrives after ages
Great store and services
Great store and services
Great store and services
Great store and services
Waiting for response to confirm
Waiting for response to confirm you received my returned sweater.
Waiting for response to confirm
Waiting for response to confirm you received my returned sweater.
Shipping took quite a while
Shipping took quite a while but nothing too unreasonable
Shipping took quite a while
Shipping took quite a while but nothing too unreasonable
Shipping was fast. I accidentally
Shipping was fast. I accidentally ordered a wrong size, I wish I could have cancelled my order within minutes that should be doable but it wasn’t an option. Luckily it turned out fine.
Shipping was fast. I accidentally
Shipping was fast. I accidentally ordered a wrong size, I wish I could have cancelled my order within minutes that should be doable but it wasn’t an option. Luckily it turned out fine.
Thanks.
Thanks.
Thanks.
Thanks.
Size charts are extremely inaccurate.
Size charts are extremely inaccurate. Not being able to exchange for size is inconvenient. I did not receive a response to my inquiry about price matching a discount for an item I returned and purchased in a new size. I did not receive a response to a request to be reimbursed for points used to purchase the same item in a different size.
Size charts are extremely inaccurate.
Size charts are extremely inaccurate. Not being able to exchange for size is inconvenient. I did not receive a response to my inquiry about price matching a discount for an item I returned and purchased in a new size. I did not receive a response to a request to be reimbursed for points used to purchase the same item in a different size.
Shipping process wasn’t very transparent
Shipping process wasn’t very transparent but coat arrived in tact
Shipping process wasn’t very transparent
Shipping process wasn’t very transparent but coat arrived in tact
Shipping was delayed because of
Shipping was delayed because of weather. Otherwise very happy with my purchase.
Shipping was delayed because of
Shipping was delayed because of weather. Otherwise very happy with my purchase.
Great
Great
Great
Great
Great service & quality.
Great service & quality.
Great service & quality.
Great service & quality.
Fast shipping and great quality!
Fast shipping and great quality!
Fast shipping and great quality!
Fast shipping and great quality!
Terrible experience. Will not return
Terrible experience. Will not return
Terrible experience. Will not return
Terrible experience. Will not return
I'm really disappointed that I
I'm really disappointed that I never received this expensive coat and that Frank and Oak seems to be totally unwilling to help.
I'm really disappointed that I
I'm really disappointed that I never received this expensive coat and that Frank and Oak seems to be totally unwilling to help.
great
great
great
great
Great quality as always
Great quality as always
Great quality as always
Great quality as always
Poor experience. Ordered the coat
Poor experience. Ordered the coat a month ago and reached out to customer support 3 weeks ago and still haven’t heard back or even received the coat.
Poor experience. Ordered the coat
Poor experience. Ordered the coat a month ago and reached out to customer support 3 weeks ago and still haven’t heard back or even received the coat.
Horrible. I still have not
Horrible. I still have not heard back. I don't know what to do. Worst experience.
Horrible. I still have not
Horrible. I still have not heard back. I don't know what to do. Worst experience.



