Brands' entire crew are knowlegeable, professional and courteous. They have a great inventory selection. I should add that they are on the East Coast and I am on the West Coast and I still order from them despite the extra time the distance creates! I have been recommending them to all my Mt. Biking buds.

I ordered the wrong part online. I called to see if they could help me identify the correct part. I promptly received an email from someone familiar with my bike's brand that contained a picture of the correct part and all of the instructions to exchange the wrong part that I ordered. I miss this level of service from my local shop as all of their competitors have gone out of business. I will be a repeat customer for sure. Thanks!

Received quickly. Exactly as offered.

great prices, fast shipping and excellent customer service

Brands Cycle was the smart choice for these shoes shipped to Japan. They kept me posted every step of the way. The customer service is second to none! Thanks Denise! I will definitely use them in the future. The Defroster Trail MTB shoes perform exactly as advertised. I prefer Specialized equipment and these do not disappoint. I wore thin socks on my first ride to test these shoes out. My feet were warm and cozy in 5° weather. I bought my regular size and there is plenty of room for thick. winter socks. Just as advertised! Thanks Brands for making a this a satisfying purchase!

Great price and very fast shipping!

My online shopping experience was great. The combination of real savings and an easy to use website makes online shopping a breeze.

Great selection of parts & friendly service. I found an inexpensive fat bike hub and some other affordable components to do a cheap fat bike build. Had to call for help with shipping and spoke to a very friendly & helpful person!

Great price packaged well and fast shipping

Had to return order, it was processed quickly and efficiently. I will use then again.

Great selection. Excellent customer service. Very knowledgeable and friendly staff. You won’t be disappointed shopping at Brands....

Great sale price and quick shipping

I ordered a Niterider Headlamp for my next night ride which was scheduled a week away. Not only did BrandsCycle.com send the light in time for that night ride, it was also one of the lowest prices online! Super Impressed!

Purchased for my son. He loves them

Product was exactly what I ordered but it took longer to get it than was promised.

Great experience found what I wanted on there site and ordered next day it was delivered.

Great price on refurbished wahoo kicker core- on my door step in less than 48 hours!

Pedals I was looking for were in stock at a reasonable price. Ordering and payment was easy. Shipping status updates were clear. Pedals arrived promptly.

Always Excellent!

great price easy payment system freaky fast shipping would buy again