Site reviews
Love my Keiser Spin Bike!
My family always have spun, and due to the corona virus, all of our studios have closed down. We have always used Keiser bikes in our spin classes, so we were looking for one during this time. We were able to get our bike quickly and safely. We were so happy to find out that Brands Cycle was a dealer. The team at Brands - Dan and the rest of the staff - were so helpful and even set up the bike for me in the shop so that I could pick it up already assembled. They even helped me place it in my vehicle. We are so satisfied with the quality of the bike. It came with a bike mat, a heart monitor, and a removable padded seat. Even though this is a pricey spin bike, the quality cannot be beat and it is worth the extra money. You will use it for years!
Love my Keiser Spin Bike!
My family always have spun, and due to the corona virus, all of our studios have closed down. We have always used Keiser bikes in our spin classes, so we were looking for one during this time. We were able to get our bike quickly and safely. We were so happy to find out that Brands Cycle was a dealer. The team at Brands - Dan and the rest of the staff - were so helpful and even set up the bike for me in the shop so that I could pick it up already assembled. They even helped me place it in my vehicle. We are so satisfied with the quality of the bike. It came with a bike mat, a heart monitor, and a removable padded seat. Even though this is a pricey spin bike, the quality cannot be beat and it is worth the extra money. You will use it for years!
Great Customer Service
I ordered an Elite smart trainer online. The trainer arrived ahead of schedule. I needed a tool to install the cassette which Brands shipped to me immediately. Also, they upgraded my trainer because the one I ordered was out of stock--all at no additional charge to me. This was my first order from Brands but I was really impressed and am quite pleased with my trainer and Brands' excellent customer service.
Great Customer Service
I ordered an Elite smart trainer online. The trainer arrived ahead of schedule. I needed a tool to install the cassette which Brands shipped to me immediately. Also, they upgraded my trainer because the one I ordered was out of stock--all at no additional charge to me. This was my first order from Brands but I was really impressed and am quite pleased with my trainer and Brands' excellent customer service.
Folding Dahon Bicycle
Bought a folding bike sight unseen from them (I am on the West Coast), which needed some adjustment and had a flat tire on arrival. They have terrific customer support and were very easy to deal with to get the minor problems taken care of! Love my Dahon folding bike and hoping to take it on many trips! I would do business with them again for sure.
Folding Dahon Bicycle
Bought a folding bike sight unseen from them (I am on the West Coast), which needed some adjustment and had a flat tire on arrival. They have terrific customer support and were very easy to deal with to get the minor problems taken care of! Love my Dahon folding bike and hoping to take it on many trips! I would do business with them again for sure.
Amazing Site!
Great deals and easy to use!
Amazing Site!
Great deals and easy to use!
Perfect price and shipping time
I bought a kickr core refurbished trainer on their Black Friday sale. The price was extremely cheap and the delivery time was super fast. What else do you need? I will keep buying here.
Perfect price and shipping time
I bought a kickr core refurbished trainer on their Black Friday sale. The price was extremely cheap and the delivery time was super fast. What else do you need? I will keep buying here.
Great customer service!
Great customer service!
Great customer service!
Great customer service!
No tracking for the shipment.
The product arrived in decent time but I had no idea where they were. I was told I would get a email with the tracking of my purchase but I never received the tracking. But I am pleased with the product I bought.
No tracking for the shipment.
The product arrived in decent time but I had no idea where they were. I was told I would get a email with the tracking of my purchase but I never received the tracking. But I am pleased with the product I bought.
Highest Quality Seller
I ordered the incorrect item by mistake. I called the following morning and they took care of the change to the order without any issue. Order was shipped that day and arrived two days later (day after New Years) Excellent service !! Will do business with again!!
Highest Quality Seller
I ordered the incorrect item by mistake. I called the following morning and they took care of the change to the order without any issue. Order was shipped that day and arrived two days later (day after New Years) Excellent service !! Will do business with again!!
Great service and support
Found the perfect fork for my new mtb build. Brands had it and they had a lot of product knowledge too!
Great service and support
Found the perfect fork for my new mtb build. Brands had it and they had a lot of product knowledge too!
Great service and communication on
Great service and communication on shipping and my order.
Great service and communication on
Great service and communication on shipping and my order.
Thank you!
Thank you!
Thank you!
Thank you!
Christmas gift order
I ordered a Wahoo Kickr Core for Christmas a little late. Customer service was great, they delivered as promised, on time. Very happy with Brands!
Christmas gift order
I ordered a Wahoo Kickr Core for Christmas a little late. Customer service was great, they delivered as promised, on time. Very happy with Brands!
Awesome experience
Great value especially with the discount. Delivery was super fast.
Awesome experience
Great value especially with the discount. Delivery was super fast.
Great customer service
Twice I have needed something delivered quickly and both times Brands Cycle has come through. Friendly and knowledgeable customer service and shipping and delivery as promised.
Great customer service
Twice I have needed something delivered quickly and both times Brands Cycle has come through. Friendly and knowledgeable customer service and shipping and delivery as promised.
Exceptional Pre & Post Sale
I had a number of questions about the pedals and all my questions and concerns were answered/resolved by knowledgeable staff. Received the shipment On Time.
Exceptional Pre & Post Sale
I had a number of questions about the pedals and all my questions and concerns were answered/resolved by knowledgeable staff. Received the shipment On Time.
Regina
Regina is awesome! Thank you guys!
Regina
Regina is awesome! Thank you guys!
What great products
The Brands Cycle website was easy to navigate. The products I ordered arrived in the time frame stated at the point of purchase. Would definitely use the site again.
What great products
The Brands Cycle website was easy to navigate. The products I ordered arrived in the time frame stated at the point of purchase. Would definitely use the site again.
Satisfaction
They make you feel valued as a customer. They are knowledgeable and informed. They are courteous and friendly. Their prices are competitive.
Satisfaction
They make you feel valued as a customer. They are knowledgeable and informed. They are courteous and friendly. Their prices are competitive.
Fast to deliver
Order was quickly processed and received as expected. I’ll not hesitate to buy from them again.
Fast to deliver
Order was quickly processed and received as expected. I’ll not hesitate to buy from them again.
Wahoo Kickr
Excellent price , Fast shipping!
Wahoo Kickr
Excellent price , Fast shipping!



