So far my experience with bioionic has been outstanding.

Does not hold curls. Will be returning this item. Tried on several occasions thinking it was me but under all climates my hair does not hold the curls using this iron.

good customer service

Good communication, easy to cancel and change orders over the phone, relatively fast shipping

Great warranty and customer service

The representative was very nice and helpful.

It’s a recall

This slaps. My stylists has used it on my hair for YEARS. I just couldn’t pull the trigger because of cost. I also got my hair dryer from here too (also 10/10) because of her and her has lasted 4+ years when she is drying people hair daily (wow). I have had zero issues with this and my waves/curls turn out just like when my stylists does them. There is a lock button to not hit the temps when you are doing your hair. I’m so glad I finally got the long barrel and can stop with this short one. 10/10

I wouldn’t use anything else.

Excellent customer service, immediate fulfillment with a replacement part.

Absolutely love it!

Customer service is the best!

This flat iron is trash. It stopped working after a year and I cannot get anyone from customer service to help me. These products are way too expensive to stop working for no reason. I have called, emailed, chatted with the bot, and have been unable to reach anyone to help me.

Great!!

Amazing! It even came a day early!

Great customer service

Easy to order, prompt delivery and excellent product!

Truly love the support team and thank you so much for being patient with me having a handicapped thumb joint.

Great hair dryer

Great company that responds quickly