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I ordered Cara on 4/26, I'm sure I would give it 5 stars, if I could ever receive it!

I ordered my wig over a month ago! I have emailed them 3 times and nothing! They have billed my credit card and now payment is due and no wig and they will not answer my phone calls and they do not return emails!!! DO NOT BUY FROM THIS PLACE THEY WILL RIP YOU OFF!! I’m calling my credit card company tomorrow to claim fraud!!

It has been a month since I placed my order, #103236233, my card has been charged, tried calling and emailing, but no luck with that. At the very least give me an update, or a refund please!

I lost my hair 15 years ago to an illness. Since then I had been a loyal customer of Wilshire Wigs. I tried placing an order in October of 2024 and it turned into a nightmare. They didn't answer the phone they didn't return my calls. I even left messages with the owner. My wig didn't arrive until January of 2025! After the holidays and 4 months later! Never again! I have found a business that values their customers and gives prompt service. I will now be loyal to Women's Wig Shop. Www. womwnswigshop. com 984. 664. 2250

Have been ordering this wig style for 5 years with no problems. Yet ordered a new one on Feb 25 , 2025 and to date , May 15, 2025, have not received my wig. Have sent 2 emails requesting info but no response. Called the toll free number and gave me the help desk with no response. Called the office number and said VM box full. So very disappointed in Wilshire Wigs after all these years. Terrible customer service.

Need to speak with customer service

You don’t care

I’m disappointed

It took a long time to get this wig. I have been buying wigs from you for years and it always took 2 weeks to get a wig now it takes a month. That is unexceptable.

I ordered 2 wigs 4 weeks ago and as far as i know they are not shipped. Tired of waiting.

Prompt shipping, good customer service

Did not receive it yet

I am having a issue getting my orders

I placed an order on 3/8/2025 which has not been delivered. I have contacted them both through their website contact form and via direct email. No response. I should have checked the TrustPilot reviews before ordering. Unsure if there is anything I can do.

Horrible

This was my first experience with this company and I was a bit disappointed since the new hair came in what appeared an already opened box with the net not covering the hair, the hair disheveled and pieces of trash in the box. The style and color, however, were perfect. The shipping was average to slow. I contacted them 10 days after ordering to see if it had shipped yet; it shipped the day after I contacted them and it came quickly after shipping. The price of the item on this site was the best I’d seen, so I’m still happy with what I received. I would still purchase again for the price alone and hope their previous service was a fluke and future service much improved.

Did not receive yet.

Glad I plan in advance as my wig took more than two weeks to arrive. But with free delivery & the sale price I paid, I cannot complain. I was only replacing my previous, former wig. This is a low maintenance wig. I went to an outdoor wedding and, even with a bit of rain, I never needed to touch the wig with a comb. I returned home eleven hours later and my hair looked as good as when I left the house! This had never happened with my own hair, whether short or long.

Great product. shipping is on the slow side