Nice

Whole Latte Love's customer service is outstanding. We booked a video appointment to discuss the two machines we were deciding between, and it was instrumental in helping us make our decision. We won't buy coffee machines from anywhere else!

Great cop. Makes me feel like I am in a café in Italy.

WLL was great to work with. I decided to exchange the ECM Mechanika Max for the Synchronika II, and I appreciate them waiving the restocking fee. They even let me keep some items from the Max, which was a pleasant surprise. Thank you!

WLL Awesome Customer service

The refurbished grinder was like brand new!

Always get good information from Whole Latte

Great company to buy from, never had any issues

Great website with lots of information and good advice. Also like the YouTube videos that give you a better feel for equipment and it helps when choosing between a few different models. Shipping was fast and grinder was well packed.

Things happen, but WLL handled my exchange simply and quickly.

Good experience! I will definitely use this website again!

Products great and came in good time.

It’s great, if you do the right things. It takes a min to get used to. It’s great if you do WDT, messy otherwise. But also does espresso and pour over, so that’s great. I feel like it does grind slightly finer than advertised, so there’s that. Long story short, it is a great machine but it takes getting used to; you have to follow the flow of it. I’m happy with it so far. Shipping and everything else to do with WLL was great!

The entire experience from communication from Whole Latte Love, all of the videos they have online to research which model, then the great overall experience makes me a loyal customer.

Best products Best service

Great sized pitcher if you’re making multiple milk drinks. Great pours. Nice heft. High quality item.

Quick shipping and great communication.

Great machine, although it requires some "fine-tuning" with grind size and timing.

Shipping was quick and customer service was helpful

Whole Latte Love is a very service oriented vendor. We have purchased from them for several years and have always received excellent service.