Product arrives and packaged nicely

The ordering process was easy and it arrived very promptly

Happy customer. Shame about yodel cancelling del 2 day in a row.

Arrived promptly

Hot Chocolate should taste like chocolate not an artificial mix of powders

Always friend in store, and prompt with deliveries.

Excellent.

Always a pleasure to order from here

Poor

Whats the point of providing feedback for pod bags. This obsession with demanding feedback for everything is ridiculous

Great site with hidden gems that has to be discovered.

Friendly customer service.

Delivered quickly,packed nicely

Always good service and fast delivery. I have grievances with Yodel though as a delivery service and Whittard only seem to use those so that's a bit annoying.

Reliable service.

❤️:hands_heart:❤️

I visited the shop at Trentham today and the three staff who were on duty were all excellent and very welcoming to my and my dog. Diane was on the till and advised me of my extra benefits.

Staff are excellent online and in shops. all know there products of tea, hot chocolate and coffee.

excellent service from whittard of chelsea, from moment ordered to receiving it, when packed, staff know there job,

I like Whittard of chelsea, from the moment you order online so easy to find way around. all the hot chocolates are lovely. and when go into shops all the staff are friendly and polite. know there job,