I have ordered the product on 29/03/2026. Today is 08/04/2026 and I still haven’t received my shipment confirmation. I have already paid for the product.

Excellent company to deal with, and excellent service, and products.

poor service

Delivery was prompt and well packaged.

Luxury package love it first time online order

Product arrived on time. Reliable tracking

Easy ordering and good delivery times. Products well packaged as well.

Perfect

Excellent! Everything is perfect! Thank you!

Perfect product enjoyed by 4 generations. Sent quickly in gorgeous packaging, thank you

Purchased a 500g of Guatemalan coffee beans on 1st March 2026 and stored in a cool dry cupboard. When I went to use them about 2 weeks later the bag had blown up like a balloon and exploded when I tried to move it!! Reply from Whittard customer services "As roasted coffee naturally releases gases, it’s completely normal for the packet to expand - but don’t worry, the coffee is completely safe to consume; just open the packet carefully!" So its seems exploding coffee bags are quite normal for Whittards!!! Never had it from other reputable suppliers so won't be showing here again!!!!

5*

Arrived quickly and well packaged

I just saw on TikTok that at one of your branches, you was extremely accessible to all customers and was extremely helpful. This is amazing to see and deeply appreciated. I have never tried anything from your brand, but after that customer service, I will be putting in an order soon.

Quick service

Fast efficient service great product. Good to have a local shop as well.

Great selection, ease of use with website and perfect delivery times. Definitely use again as being disabled I struggle to get to my local shop. Very happy customer.

the service was OK

Thank you

Perfect