Spot on with delivery

Always a pleasure, every time I come to my local stores in Norwich or Cambridge the staff are always so friendly and helpful. An enjoyable experience.

I went into the shop with the idea of buying some green tea. As I got to the back of the shop Ben asked if I needed any help. I said I was looking for green tea and he then asked what type I liked. I was given a sample of Lavender tea, which was nice but a little medicinal. We discussed tea and he suggested Genmaicha. I have had this before and it is a favourite and one that I have not had in a while so I said yes. Ben also told me about the loyalty program. Definitely worth popping into the shop.

Still haven’t received it. Ordered two weeks ago.

Stop requesting reviews for a product I never received because you cancelled my order

Disappointing that no return address given as promised.

Order was cancelled

Always perfect service. I find exactly what I want very quickly. Delivery is very fast and the tea is so well packed. I also like the packaging is all recyclable.

Amazing

I actually got my Dad to pick them up in Cambridge (and pay for them!!!) and then he kindly brought them to me in Chicago!

The website is easy to navigate. My order was delivered quickly and was well packaged and the packaging was recyclable.

Always good. .

brilliantly

Great quality of teas and coffees, and swift delivery, so I didn't have to wait long for my favourite fruity teas!

Easy to manoeuvre around the website ! Delivery was smooth and on time !!

I love all you chocolate drinks ,delivery is outstanding.

Quick super efficient service. Well packaged, beautifully gift boxed.

Very helpful people and delivery service is great

Very good

Was very happy