Excellent quality and keeps coffee hot. . My second order as I dropped one. . 😬

Easy to order quick delivery all good

Great experience and customer service. If you ever experience a problem with the site, the associate at the store will sort it out for you. I really like the option to place the order online to hold for in-store pickup, and then pay at the store. It takes a lot of anxiety out of online shopping.

I couldn’t be happier)

Shipping was a bit lame - - there is no projected delivery date once the order is complete - tracking at Yodel was faulty too - it showed “the product is with us” at the time of delivery Please consider improvements

Really impressed by their online service and the products are high quality and delicious, I’m going to try more of the hot chocolate flavours for definite!

Good service. Only negative was wasted space in packaging.

The service I received has been ,100%. Very polite efficient and quality excellent.

Great as always, someday I will get to London and visit you.

Beautiful packaged and safely delivered

The shipping was fast. The packaging was lovely.

Order of Earl Grey and Marrakech tea bags arrived promptly and in a beautiful, cleverly constructed box.

Good

Excellent service, quick delivery.

Great company, good website. Lovely heritage. Fast and safe shipping. Delightful new and classic products.

Good service, order arrived well packaged.

Sorry. Your price hikes will never allow me to give you full marks again

Great quality; great service.

Good delivery service

items come nicely packaged and in a timely manor very easy to make an order