excellen product but size down if possible. they run big

The outdoor shoes I ordered work wonderfully and came within four days.

Very prompt service! Item shipped on same day of order and updates were provided all the way through delivery. Very much appreciated!

Love the boots, but they smell, I have an air freshener right near where I have them in my bedroom but as soon as you walk in that’s all you can smell is rubber? What can I do to get rid of the smell?

Orderd and shoes were shipped in a timely fashion.

it was average service

The return was a nightmare.

I loved

They shipped it out the day after I ordered. Very good service.

I find all of your products to be of great quality, but this time the sandal was too big and I needed to return it for a smaller size. Then the nightmare began. I tried numerous times to contact you at the number listed for Washington Shoe Co. It was either after hours or weekends, but I finally got through to your answering machine. Never a real person. The machine either hung up on me or wouldn't let me leave word. So next, I tried calling Western Chief and after many tries the answering machine gave me an email contact. I left a message and they emailed me back with instructions on how to return the shoes. However, I don't have a printer to print out a return label and the information form. So, now I make a trip to Staples and print and pay for the label. Then, of course, a trip to the post office. This all took about 2 weeks and was very frustrating. I might mention that I am an 82 year old great grandma purchasing sandals for a great-granddaughter. I began to wonder if summer would be over before she could wear the shoes. Most of the catalog purchases that I make include a return label with the product. This was a crazy waste of my time. And at my age I really don't have a lot of that.

Responsive and helpful customer service!

Western Chief replaced my boots that had a defect, and were under warranty. They shipped out a new pair so promptly. Great company!

I love my slippers I have an old pare just like these, there 5 years old and I really need a new pare. Thank you so much for a wonderful purchase the workman ship is the best.Thank you.

Easy to order. Quick shipping. Great quality.

Great boots, the colors are amazing this season

It was very easy to use

My 3 year old LOVES these boots and we love them too. She wears them almost every day and she looks absolutely adorable. We will continue buying from Western Chief as she sizes up!

I already had a pair of Western Chief garden shoes, but after years of wearing them, the insoles were a little wrecked, plus my dog got hold of them when he was in his shoe-chewing phase, so I finally decided to replace them. They are SUPER comfortable, and I'm very happy to have them. I don't think I'll toss the old ones, they're just such great garden shoes. It won't hurt to have a backup pair.

Good experience

Great