I will reorder the boots. Your ordering is easy and boots are always good quality.

The boots are super cute I hope eventually I get the right size

Amazing customer service! I damaged a new pair of boots a few weeks after purchase… punctured a sole while doing yard work. I emailed them asking if there was a way to patch it, and they mailed me a new pair! Without hesitation! Y’all have a customer for life, thank you!!!

Boots were great but too big. Really bummed 11 too big 10 too small.

Western Chief managed my question helpfully and quickly. What a great customer service experience!

I bought two pairs of the Kids cowboy rain boots, one for my 15 month old son and the other for my 5 year old niece. They both loved it. These boots are so stinking cute I wish they made them in adult sizes. The boot seems a bit heavy but it’s not a problem. I should’ve bought them in multiple sizes so my son can grow into them. The shipping took over a month and seemed to be lost in transit but after I submitted a customer request through WC, they filed a claim with USPS and the item was located the next day. Then, the item arrived shortly after. Not sure what happened there but otherwise I am SO PLEASED with this purchase.

The best comfortable pair of boots, I bought ever.

These boots are awful with keeping your feet warm. They claim to be rated for -70 degrees and my feet were cold in 20 degree weather even with wearing an added wool sock layer. The customer service does not care to change or help the situation claiming "the -70 means that's what the material can endure not the warmth it provides. " I expected much more and was very disappointed. I do not recommend these boots or this company.

Waterproof and insulated muck boots have been a big improvement for the kids comfort while doing chores. Their feet stay warm and dry. Its the mud season here, and these boots have been a huge improvement. Shipping took longer than expected but the customer service was outstanding when I inquired about arrival date and shipping status.

I have waited too long for my boots I’m very disappointed and dissatisfied I will not order from here again… I should get a refund.

Generally like its products well. Garden shoes-I prefer rubber to plastic. I have a rubber garden clog that tore a bit. I’m hoping to hear from them soon about replacement but first ever defect. I like WC styles and quality. I will buy again.

Order the shipping going out is slow or updates . I have a whole Mining crew would be interested in purchasing boots but we are waiting on the first boots and how they hold up to order several pairs

Excellent Service. Had issues receiving package from Post Office. Western Chief resolved the issues and sent aother pair of boots using a different carrier Was not expecting this Didn't aask them to, since it wasn't their fault. They jus did it. They will definitely get repeat business from me.

Just gto to wearing boots yesterday and fit good even tho they seem a little wide but i might just have to wear thicker socks. So far so good!!!!

Placed my order a few days ago, very impressed with the customer service.

Amazing customer service! They really back their products, and help you navigate the process.

The boots are nice. My grandson loves them. Have to wait till the snow flies to see how warm the are. Service was great!

Love the toddler tractor boots will be making my great- grandsons Birthday. Just received them in mail in less than a week since they were ordered

Shipment was supposed to be delivered on 9/3 still shows waiting to be delivered it’s now 9/5 there’s zero updates

Great and highly responsive service. Just received order for Staheekum slippers. They seem like winners, and at a very attractive price!