I was excited to find the perfect birthday gift for our granddaughter…Ladybug rain boots with a matching umbrella, and placed the order April 5th. As of April 17th I’m still awaiting their arrival after receiving notification they would be delivered yesterday. The USPS tracker currently does not give an expected delivery date; the last USPS shipping update is dated 6 days ago. We missed gifting these to her at her party; hope is dwindling that they will arrive before her actual birthday in 5 days. 😔

All the wellies I have bought for the kiddos have been fantastic and they love them! Great quality and fantastic customer service.

Was prompt with response and return label

I have a pair of your boots and sent my daughter a pair. I can wear them all day if I need to. Very comfortable

I am VERY impressed with your customer service. You responded immediately. Instructions were clear and you stood behind your product. Very satisfied

Customer Service was attentive & professional in their emails responding to me when the raincoat for my grandson was back ordered. I then received an email when it was available. I'm a first time buyer-- ordering was easy, coat arrived safely (though must have opened enroute, nothing was missing or damaged at arrival. ) Customer Service's reply about that was top notch as well. Great experience, great product, & I know my grandson will be happy to have this coat to replace the Western Chief one that he's outgrown.

Excellent customer service, very prompt and curious

Beautiful and lovely boots. had to resend my daughter boots back because they run small was wondering if you received them yet so I can reorder correct size

Each piece of gourmet fruit leather had individual unique flavors. They are a great healthy snack.

Wonderful customer service!!

excellent customer service,

Thank you for your quick response and replacing the boots.

Haven't recieved order yet. That was placed on the 16th. Wich was a Christmas present that was to be here on 23rd. Still have no idea where it is or when I will get it. !

I received the wrong order twice Terrible

Very helpful

I am very disappointed that I have not received my order

I bought two boots on monday from Boston with delivery commitment in 2-3 business days. . But unfortunately i left the country friday night and your shipping company USPS still saying “ Shipping Label Created, USPS Awaiting Item” wheen i tracked my shipment:((

The only concern I have is the lack of communication. I called the Customer Service phone number shown on your website, but was put on hold and then advised that someone would return my call. I did this on 2 separate times; however, no one ever called me back. It was very frustrating.

I own a pair of garden clogs and really like them. I can’t find another pair in size 7, though I have looked online. Disappointed.

Ordered shoes 11/29, notified they're getting ready to ship 12/4 (5 days, still not shipped). Then received 3 identical survey requests from Staheekum, Western Chief, and Chooka. Something is very disorganized.