Customer Service was attentive & professional in their emails responding to me when the raincoat for my grandson was back ordered. I then received an email when it was available. I'm a first time buyer-- ordering was easy, coat arrived safely (though must have opened enroute, nothing was missing or damaged at arrival. ) Customer Service's reply about that was top notch as well. Great experience, great product, & I know my grandson will be happy to have this coat to replace the Western Chief one that he's outgrown.

Excellent customer service, very prompt and curious

Beautiful and lovely boots. had to resend my daughter boots back because they run small was wondering if you received them yet so I can reorder correct size

Each piece of gourmet fruit leather had individual unique flavors. They are a great healthy snack.

Wonderful customer service!!

excellent customer service,

Thank you for your quick response and replacing the boots.

Haven't recieved order yet. That was placed on the 16th. Wich was a Christmas present that was to be here on 23rd. Still have no idea where it is or when I will get it. !

I received the wrong order twice Terrible

Very helpful

I am very disappointed that I have not received my order

I bought two boots on monday from Boston with delivery commitment in 2-3 business days. . But unfortunately i left the country friday night and your shipping company USPS still saying “ Shipping Label Created, USPS Awaiting Item” wheen i tracked my shipment:((

The only concern I have is the lack of communication. I called the Customer Service phone number shown on your website, but was put on hold and then advised that someone would return my call. I did this on 2 separate times; however, no one ever called me back. It was very frustrating.

I own a pair of garden clogs and really like them. I can’t find another pair in size 7, though I have looked online. Disappointed.

Ordered shoes 11/29, notified they're getting ready to ship 12/4 (5 days, still not shipped). Then received 3 identical survey requests from Staheekum, Western Chief, and Chooka. Something is very disorganized.

Just what I ordered! They look great! Thank you so much!

Love them wear them alot I want a 2nd pair

Haven't received pkg yet so will give a review when received!

great customer service

This was my first time at the website and I was pleasantly surprised- it was easy to navigate and prices were not too bad - my grandchildren wear rain boots quite a bit so the selection for kids was what I looked at. Very good! Also I made a mistake in the shipping address which you were able to fix the next day. I am the volunteer for the local children's garden and the founder- ha! - also head volunteer for our local seed library- I will be making sure our little town in Maine has heard of you. We have lobsterman here and everyone seems to wear some sort of foul weather boot! It is very rural here - look up Lubec on the map! Many people- me included- shopped at the local tractor supply- after getting their letter regarding their new social policies and agenda I no longer shop there. So it was serendipitous that my daughter asked specifically for new rain boots for my grandson from your company. My grandson wears them as a safer alternative to those darn crocs! Even tho it hardly ever rains in Las Vegas my daughter says your boots are great for her 5 yr old "construction " worker! Sorry I appreciate the quality of your product and the philosophy of your company. Thank you for being my new go to place.