I'm still waiting for my boots your automated system put down the wrong address and I'm just waiting to find out when I'm gonna get them back to me. Thank you.

Service was great. I contacted Western Chief regarding an unsatisfactory purchase. The response was prompt and my concerns were handled professionally. Thank you! The product I purchased lacked the quality I experienced in earlier purchased products.

Excellent website easy and quick response to any issues. Product excellent my grandchildren Love love their rain boots and the lite ups . My young granddaughter would steal her older brother’s boots until she got her own. They never wear out! Service great !

Love your shoes, boots…Your customer service was so helpful and the online experience was lovely.

The slippers we received was both lefts and we haven’t gotten any replacements yet!

I received my rain boots today and the right size. Thank you for changing the size after I placed the order and before it was shipped out.

You would not accept a return I could not make through Amazon.

Always a pleasure .

Love, love, love the boots. Quality product! I am a gardener and when I water my gardens my feet end up soaking wet. Not any more. I am looking forward to dry feet.

Fastest service ever!

Great prices and quick shipping. A good company to buy children’s Boots.

I like the Men's Frontier Neoprene Mid Cold Weather Boot. They are very comfortable and work well for my job. I do wish they had a stronger bottom though like the vibram pairs did. The Grey on the bottom is some what weak. I believe they would be better with a solid piece

I had ordered the ankle rain boot for my daughter to wear for camp. She loved the boot, said it was very comfortable to wear everyday. Unfortunately about a month after getting them the back strap broke off. Customer service was very quick to respond and resolve the issue with us. I would definitely order from Western Chief again.

They were great and easy for return

These boat shoes are SUPER! Fit like Cinderella's glass slipper but inside soft and spongy, appear to be very sturdy also and comfortable to the point where I did not want to take them off which is very unusual for me as a retiree who has spent decades on my feet. So glad to have them.

I have liked all the shoes ive purchased by or from Western Chief.

I hope I can return and get a smaller size on the clogs.

No problems at all

I received a pair of rain boots for Christmas last year and the 2nd time I wore them they were holding water. I called and customer service was extremely nice and helpful and sent me another pair, however they too also hold water. I sure wouldn’t use them for rain boots bc sitting at work with no socks on my feet was not cool at all. I work in healthcare and you know how cold it is in there.

I ordered on July 13th. They shipped the product and I have NEVER received it. I live in Idaho and it shows delivered in Ketchikan AK 8 days later? I reached out to the service department....still unresolved. I asked for a refund and was told They would refund when I returned the boots. 15 days later and still no boots.