I appreciate the quality and availability of your products. I found communication was satisfactory.

My rain boots arrived yesterday as it was raining! They are so comfortable and easy to put on. I took a walk with my grandson and his dog in between showers and my feet were comfy & dry. Very well made and I would highly recommend ! Very glad I found Western Chief online!

We had an issue with a pair ripping. Customer Service was prompt and got us a new pair for my toddler. Will absolutely buy another pair.

Excellent customer service and very accessible online and through email. Rain boots were darling but she wanted a neutral, plain color. So I returned the colorful ones and order plain navy blue. Then order colorful ones for her 4yr old sister.

Quality footwear and top notch customer service. Highly recommend

Packaging was subpar. Boot box was thin and cheap and arrived torn apart. Boots weren’t packed well either and were concaved.

The boots didn't last as well as I thought they should have. I reached out to Western Chief and got a replacement pair. I had no idea they were warrantied for one year. Thank you for caring!

Great kids winter boots

I absolutely love Western Chief boots for kids. They are both stylish, durable, and comfortable for my 2 daughters. They wanna wear their boots everyday and everywhere. Thanks Western Chief staff for making great boots. I will be ordering again soon

Great customer service. The first pair of boots did not work properly as only 1 lit up. I contacted customer service and they replaced the boots. They’re very cute and my grandson loves them.

I'm still waiting for my boots your automated system put down the wrong address and I'm just waiting to find out when I'm gonna get them back to me. Thank you.

Service was great. I contacted Western Chief regarding an unsatisfactory purchase. The response was prompt and my concerns were handled professionally. Thank you! The product I purchased lacked the quality I experienced in earlier purchased products.

Excellent website easy and quick response to any issues. Product excellent my grandchildren Love love their rain boots and the lite ups . My young granddaughter would steal her older brother’s boots until she got her own. They never wear out! Service great !

Love your shoes, boots…Your customer service was so helpful and the online experience was lovely.

The slippers we received was both lefts and we haven’t gotten any replacements yet!

I received my rain boots today and the right size. Thank you for changing the size after I placed the order and before it was shipped out.

You would not accept a return I could not make through Amazon.

Always a pleasure .

Love, love, love the boots. Quality product! I am a gardener and when I water my gardens my feet end up soaking wet. Not any more. I am looking forward to dry feet.

Fastest service ever!