I've always had great products and service from Smith!

Order arrived lickedy split, they are fabulous

Very poor. Sent the wrong goggles and clearly used gear. No response or remedy from help center.

Poor warranty process.

The glasses are great, but the after-sale service is even better.

great to do business with.

Ich habe vor mehr als 3 Wochen eine Supportanfrage wegen eines Garantiefalles gestellt. Bis heute keine Rückmeldung, trotz wiederholter Nachfrage. Bernhard Dollfuss

Quick turnaround and excellent quality!

The goggles I ordered were perfect. 100% better than the previous ones I had from another company. Easy ordering and fast shipping.

In my experience over more than 20 years as a devoted Smith customer for all my ski goggles, helmets, and sunglasses, Smith is the best. They have outstanding products and outstanding service personnel and service :-)

I wish my prescription could be saved in my profile but other than that I love how quickly my orders are filled and delivered. I am also love the quality of your products.

Good experience. A better description of the different types of lenses would be helpful.

Customer service was amazing. So happy with SMITH. You have a loyal customer for life.

Simple and straightforward

Very easy process to order RX sunglasses. The service was excellent.

Mag 4D sizing changed (nose bridge) over previous but that was not stated. Had to return and went with Mag I/O (replacement from my old I/O). Lost sale pricing because new order date ended up being after sale.

I believe I received a defective pair. Upon wearing it the first time, the goggle fogged up in between the lens withing the first two hours. When I took the lens off, I noticed there’s a weak spot in the foam where the lens are glued together. I contacted customer service and did not receive a response and now I’m stuck with the product. Also this did not fit my glasses as advertised. This product was defective and did not work. I trusted the brand name and I’m very dissapointed.

No snow. . next year. .

I've been requesting instructions on how to repair my Lowdown2 glasses. After several weeks and several requests have passed, Smith have not responded. Not even an acknowledgement of the problem. My problem has been ignored.

I just received my new sunglasses from Smith with a progressive prescription in them. They are fabulous! They have now become my favorite sunglasses. I was a little concerned how the prescription would come out but they did a fantastic job. I would recommend Smith to anyone!