Return was easy. Even though we did not ultimately buy the helmet because of fit, the ease of being able to try on and return makes it easy for us to try again in the future

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Everything was great from start to finish. Great communication, great response time, and easy to get everything done. It's why my whole family has had helmets and goggles from Smith for a long time and don't see that changing.

Product shipped quickly and is of great quality!

Smith Optics produces a fabulous magnetic frame that enables quick and easy lens changes when the weather transitions from bright sun to either flat light or snowy conditions. Equally important, Smith also stands behind its products with an excellent warranty and a dedicated, professional, and friendly support staff to address any warranty issues.

Fast creation and shipping on Sprocket RX

Quick and simple. Loved it!

Spot on

Great to work with. Quality stuff.

I love my Smith googles, so when the strap started loosing its stickiness and leaving a residue all over my helmet I was concerned. I was able to replace them straight across and got a funky new design too!

Great products. Attractive and very protective.

I am very pleased with overall order process and quality of finished product. I was originally a Smith Optics customer for years then tried Costa - not pleased with their optics. Now I’m back!

Quick response for replacement lens and support with the shipping. Thank you. This is one of the reasons I like Smith gear.

Quick reliable and good quality

My sunglasses arrived quickly and in perfect condition. Really happy with my purchase

still waiting for customer service response. i submitted contact form on 1/27/26

Easy access, easy to use. Product was great, and shipment arrived promptly.

Your customer service is terrible at best. I’ve sent multiple emails about an exchange or refund and have yet to hear back.

Online store was very easy to navigate, and descriptions were very informative. My package arrived way faster than I had anticipated and I am extremely happy with the helmets.

Great product. Fast shipping.