It worked well with my coffee brewer. I really appreciate the help from Moccamaster staff.

Easy to order from website. We purchased a refurbished coffee pot

Quick shipping and great support info online.

Great coffee maker! Great look, and fabulous coffee!

Moccamaster is a great company that values its customer satisfaction. I am truly grateful that i invested in this company when i purchased my coffeemaker! Thank you Moccamaster :)

These were replacement parts. That is all. We love the coffee maker!

Great service, timely repair, and helpful, patient representatives.

I continue to be impressed with the level of customer service I receive!

Wish carafe wasn’t so fragile. Coffee maker terrific tho !!

Quick delivery. Excellent product.

Expedient shipping

Speedy processing and delivery of my order for replacement parts.

Very impressed with the total refurbish.

Shipping was fast! Thanks

Kudos to team Moccamaster! My old friend looks like new and was shipped back promptly and before Christmas!!! Thank you for awesome response! Cynthia Butt

Good customer service

All good! No complaints!

The customer service representatives were truly amazing. They made the whole experience of fixing my mocha master seamless and repaired and returned in a week. Some companies still know how to treat their customers

Customer service was amazing! They respond promptly and efficiently. I broke a part on my machine. This was my error. They provided me with clear instructions, a shipping label and the Moccamaster was repaired and returned within days!

What can I say, I was thoroughly impressed with my small part order for my machine. It was $5. 32 and included shipping. It also arrived quickly. Who does this these days? A company that sells a part at a super cheap price and includes the shipping? Bravo guys. . . well done!