Excellent experience with ordering, shipping, and customer service. I had a question about my new coffee maker and called Techni Vorm and actually spoke to a person and got my q answered. A+ Gary M.

Excellent products and wonderful customer service!

I purchased a refurbished Moccamaster KBGV and it has been perfect, and arrived earlier than the given shipping date.

Excellent customer service

The team at MoccaMaster was so helpful with my question about a broken carafe lid, and Ivy was so thoughtful in sending materials when I reported that I'd already purchased a replacement. I am thoroughly impressed by this company's products, as well as the high level of customer service to support them.

After the first week using the KBT we are still trying to dial in the correct grind and amount of coffee to use. But am sure we will get there. We received the product much sooner than we expected. Thank You!

Excellent service, excellent coffee maker!

Responsive and provided accurate, up to date information.

It's simply the best

The cleaning bundle is great. You don't have to remember when to clean your coffee maker. I wish they had more discount codes!

Ordered this to complement my black KBT741. The matte black looks stealth!

Great product

I switched from a brand five times more expensive. I am so happy I did.

Great machine, brews excellent coffee with minimum clean up.

Wonderful coffee.

The shipping and timely notification is wonderful. Save my energy of wondering where my product is. The machine is elegantly designed and easy to use. It makes the process of making coffee and pure Joy. Drinking the resulting coffee is an enjoyable experience.

Professional customer service; received the replacement carafe in 4 days!

The woman who answered the phone was professional,courteous and helped me place my order. Easy, Peasy !

Perfect

Great product.