Was sent on time and the part was original

Excellent and helpful service by the Total Home Supply representative. He even offered to assist me by phone for the installation if I encountered any difficulties.

Easy ordering and delivery.

AS described, easy installation for a DIY repair.

Heat output is great, unit is surprisingly quiet, well packaged, timely, good pre-purchase support and would purchase again. But: 1) Weight made it difficult to install. Needed 3 strong people to place. A lift would be preferable 2) The cutout switch on the panel door was. finicky making troubleshooting take much longer to accomplish

Worked fast and easy replacement

Fast delivery

Website was easy to navigate & transaction went as expected. I would have liked an option for faster delivery as I waited nearly 2 weeks from date of order.

Great job.

Ask me again later

I purchased a remote control for the Monessen contemporary glass media insert. It's a reliable super convenience to be able to fire on or off from any where in the living room. It's instantaneous with the flick of a finger. Totally satisfied with the device and seller.

. . .

Great!!!!

Arrived as expected.

Pleasant experience and very pleased with the value of the product! The package arrived intact and installation was straight forward.

I wish they would last longer.

Works as expected

Great product, prompt shipping and great price

Website, Shipping and product all excellent!

THS was very informative , very knowledgeable about their products:! The shipping to our home location was not right ; came on 18 wheeler n driver would not deliver it just to driveway : claimed his dispatcher did not allow him; so it’s 6;30 pm and how are 70 yr old cpl supposed to bring it to home??? Doh?