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I have already explained. Check complaints. And stop sending me these forms
I have not received my order Please refund me
Order never received. Contacted customer service multiple times with no response received at all , tried to call , the line never rang. Very poor service
Fantastic service to refund my mistake order. Will definitely order properly when I’m ready nearer Christmas. Thank you so much 😊
Prompt service and delivery
Easy to order on website and very well packaged. Arrived quickly too. Brilliant service.
Excellent service
Very poor customer service, my parcel never got delivered for the special occasion it was ordered for. When raised the complaint never got response, was trying to call the phone number i managed to find on the terms&conditions site , it is just blank, not even ringing
Very happy with my purchases
Love it 😁
Excellent delivery
I bought 24 caramel Twist but have were off. When I emailed for complain I have not heard back 😞
Dispatch and delivery was very quick after order. The bottles were packaged nice and carefully and with I will be shopping more often here.
Lovely wine. Great service
Placed order . received wrong order . ordered 13 year old Chivas . recieved ordinary bottle of Chivas . got in touch over 10 times . 1 reply . no offer of money back . asking me to return order
Super fast service
I contacted you via email twice and have not received a response. Your company would be the very last I would ever consider for wine purchases.
Efficient delivery
Good value for money , delivery spot on
You cancelled my order the day it was due and gave no reason and did not respond to my emails. Very poor business.


| Stars | Count |
|---|---|
| 5 | 1574 |
| 4 | 148 |
| 3 | 70 |
| 2 | 54 |
| 1 | 215 |
| Total | 2061 |


