Fantastic representation of product. Happy for the CPO and fast and secure shipping as well as videos on how to assemble out the box. Will definitely look to TPC for future purchases.

Perfection as always thank you

Response to my questions were quickly addressed. It was a great bike and Pros Closet was efficient in sending it to me.

Bike was received with a worn cassette and chain. Now I need to replace both if I want the bike to ride properly. Not what I expected with such a new and expensive bike. I am hopefully you will do something for me.

All the test rides led to a perfect fit

Wheelset is in excellent condition as described… I don’t think that it has ever been used. Amazing! Great packaging, fast shipping. Will definitely look here first in the future for my upgrades.

Great price and fast shipping

A+

Great communication; bike rides excellent.

I had a great experience with this purchase from TPC. Delivery was super smooth and they accommodated my request to delay delivery a week due to my being out of town which I really appreciated. The bike itself is awesome. I would definitely recommend TPC!

Great

i did not see anyway to communicate with the seller to confirm a few things. . . other than that they were excellent

Excellent service; beautiful bike!

Pro's Closet helped me with a stressful shipment problem (said "delivered", but was not delivered). Not their fault and they were very responsive. The crankset has already come loose and I am not sure how Pro's Closet is going to resolve this problem.

Finally pulled the trigger and purchased a 2020 Pivot Mach 4 SL XX1 AXS Mountain Bike from TPC. Bike arrived on time in excellent condition. Packaging and care was beyond expectation. Got one good ride in before the weather turned lousy. Hoping to get more rides in soon. With others who purchased their bikes from TPC. Overall experience was excellent and will definitely buy more from TPC.

I shop your web site but prices need to be more competitive. I shop all the Web sites This is the first time for me to communicate but don’t get me wrong but used bikes need to come with better pricing and not with what you can get away with. Everytime I go on your web site the AI kicks in and trying to manipulate me but instead just say hi and be more friendly Jensen alway is more competitive and it’s run by a bike shop. You will probably disagree but that is the way. We I am talking to with someone with like me with fifty plus years in the bike business. Mail order is and was the death to bike shops. TKX

Quick delivery, good description of the bike except one of the water bottle mounts is stripped out

Great service. Great price. Great bike. Would definitely shop here again for a bike the next time I’m in need of one.

Shipping was great, bike arrived in perfect condition, assembly was easy. Rear tubeless tire flatted after a few rides.

Easy to work with before purchase. Shipped well!