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Site reviews

How we present the reviews
Anonymous user
Ryan D.🇺🇸
Verified Buyer
3 out of 5 stars

I like the bike a

I like the bike a lot. I think the wear and chipping of the paint was slightly underadvertised on the review, specs and condition. Overall, not bad but a little disappointed.

DEC 17, 2025
Anonymous user
Lance B.🇺🇸
Verified Buyer
5 out of 5 stars

Great service.

Great service.

DEC 16, 2025
Anonymous user
Carole S.🇺🇸
Verified Buyer
5 out of 5 stars

Super! Love, love, love these

Super! Love, love, love these tires!!!!

DEC 16, 2025
Anonymous user
Mike Q.🇺🇸
Verified Buyer
5 out of 5 stars

Outstanding…bike in great condition and

Outstanding…bike in great condition and shipped quickly. Thanks!

DEC 15, 2025
Anonymous user
Michael W.🇬🇧
Verified Buyer
5 out of 5 stars

Excellent product Excellent service Everything

Excellent product Excellent service Everything as advertised Loving Loving me some gravel cycling!

DEC 15, 2025
Anonymous user
MIchael N.🇺🇸
Verified Buyer
5 out of 5 stars

The Pros Closet is easy

The Pros Closet is easy to deal with. They provided timely updates as to the status of my order. They succeed in providing value and reliability. I will buy from them again!

DEC 12, 2025
Anonymous user
Joan K.🇺🇸
Verified Buyer
5 out of 5 stars

Excellent customer service, very easy

Excellent customer service, very easy process. I will definitely purchase my next bike with TPC!

DEC 12, 2025
Anonymous user
Josh M.🇺🇸
Verified Buyer
5 out of 5 stars

Easy buying experience. Great Bike!

Easy buying experience. Great Bike!

DEC 12, 2025
Anonymous user
Frank N.🇺🇸
Verified Buyer
5 out of 5 stars

Excellent Bike

I got a new Cervelo electric gravel bike from TPC. It is a beautiful bike and rides great. Got a great black Friday deal and BJ was great to work with. Also traded in a Trek mountain bike. A great way to upgrade My Ride.

DEC 11, 2025
Anonymous user
Robert A.🇺🇸
Verified Buyer
4 out of 5 stars

I had to figure out

I had to figure out the Shimano Di2 system by watching tutorials. I did not know how to connect the battery or how to adjust the shifting. It seems that the battery was also dead when it arrived. The QR code on the box did not work. Once I figured the Shimano Di2 system out, my wife and I loved the system and the bike. Thanks

DEC 11, 2025
Anonymous user
Dane S.🇺🇸
Verified Buyer
5 out of 5 stars

Quick response to my message

Quick response to my message asking about shipping, bike was just as described, and packaging was done very well. Thank you!

DEC 10, 2025
Anonymous user
Steve S.🇺🇸
Verified Buyer
3 out of 5 stars

The repair is just OK,

The repair is just OK, it is a bit bulky and not finished to match the frame. The build assembly is poorly done: - everything is dry, no grease, no anti-seize, no thread lock, no fiber grip was used. - disc brakes are horrible… rear brake lever to the bars with zero braking, front brake super spongy and half power at best. - rotors and pads need replacing - brake hydraulic hoses excessively long and noisy rattling in frame - shifting needed to be 100% fully reset - headset bearings are shot, ratcheting and detent indexing the steering no matter the preload - overall a very poor quality build, not even home “DIY”… not professional mechanic or quality bike shop *I had to fully rebuild from bare frame… properly grease/anti-seize/thread lock/fiber grip all fasteners and contacts, replace bearings, new rotors & pads, trim hoses…etc. , etc. … — The bike was however packed very well and shipped without a scratch or other incident 👍

DEC 10, 2025
Anonymous user
Terry B.🇺🇸
Verified Buyer
5 out of 5 stars

Couldn’t believe these wheels were

Couldn’t believe these wheels were on sale and at the purchase price. Thank you TPC!

DEC 8, 2025
Anonymous user
Erynn T.🇺🇸
Verified Buyer
5 out of 5 stars

TPC is the bomb!

The bike world can be intimidating and sometimes arrogant. My sales guy was neither of one of those! He really listened to what I was looking for in a bike, didn’t talk over me, answered my questions, and provided solutions to some riding challenges I have. I would absolutely buy another bike from TPC.

DEC 8, 2025
Anonymous user
Pamela R.🇺🇸
Verified Buyer
5 out of 5 stars

I’m in love with this

I’m in love with this bike! I could have purchased a new model, but this bike was in such great shape. I love pro’s closet!

DEC 6, 2025
Anonymous user
Dmitry P.🇺🇸
Verified Buyer
5 out of 5 stars

So, had a slightly tricky

So, had a slightly tricky experience- the frame was in legit immaculate shape- literally looked nearly brand new. Only catch was that it was missing a proprietary BMC brake mount adapter. In defense of Pro's Closet, they didn't have it listed as part of the components, so I'm guessing the previous owner just forgot to include it when shipping the frame over. Their ride guides were super kind and patient when I was whining about it and even refunded me back $50 for the price of ordering the adapter from BMC. This is the second frame I've bought from them (also bought a Dura-Ace direct mount brake a few years ago) and I won't hesitate to purchase from them in the future! Two thumbs up!!!

DEC 6, 2025
Anonymous user
Gregory C.🇺🇸
Verified Buyer
5 out of 5 stars

*

*

DEC 6, 2025
Anonymous user
David L.🇺🇸
Verified Buyer
4 out of 5 stars

Kyle and Jason were great

Kyle and Jason were great helps, friendly, no pressure at all. Added a few bonuses to the sale. Only problem was that evidently the tires hadn't had a recent dose of sealant, so when I got a flat on only the third ride, it didn't self-seal and I couldn't reinflate the tire.

DEC 5, 2025
Anonymous user
Michael V.🇺🇸
Verified Buyer
4 out of 5 stars

The bike arrived professionally packed

The bike arrived professionally packed and was somewhat track able through the shipping process (UPS tracking is much better than FedEx IMHO). The bike was exactly as described online. I would recommend purchasing a bike from TPC. Thank you.

DEC 4, 2025
Anonymous user
Russ S.🇺🇸
Verified Buyer
5 out of 5 stars

Frame purchase from TPC was

Frame purchase from TPC was great, completely satisfied.

DEC 2, 2025
12345

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Based on 3184 reviews
5
2825
4
212
3
61
Ratings distribution data table
StarsCount
52825
4212
361
226
160
Total3184
2
26
1
60