Shipping and packaging kept faux stump in tact. Styrofoam is a messy, clingy nuisance.

Delivery was prompt.

I am so happy I found this company with these awesome products. Highly recommend.

Pond Guy did great

Shipping was fast. Advice from the help line was spot on. The person I was communicating with really knew her stuff amd helped me a lot.

Your service was fast.

Good service

Ordering was easy. Producrt reviews and features were clear , Delivery was prompt. Packaging to protect the product during shipment was very good. All materials were included (no missing parts). Condition of the product received was excellent and the product was fully functional.

Professional and prompt service!

Great products and always satisfied.

Sold a back flow valve that doesn’t fit with the pump

Excellent service and fast shipping!

Awesome products and services!

Everything here is amazing I wouldn't buy anywhere else. Shipping is quick, products are not over priced and all are amazing quality

I have never been disappointed with The Pond Guy. There customer support is friendly and helpful, and their product information is thorough. Products ship quickly.

Arrived very fast. All was as ordered. Fish happy as am I. Thank you!

Great service.

Water cleared in a week.

I had issues with an item I purchased on Amazon not having all the parts, and the Pond Guy had great customer service to the resolve the issue. I will avoid Amazon in the future and purchase directly from the Pond Guy for any future pond products needed.

I'm a total beginner, and purchased some of the Pond Guy products after stumbling upon some aquatic milkweed from a local vendor. They're blooming beautifully now, and we've since added some other aquatic plants to the soil. Very happy with this purchase!