Great company to deal with. Quick shipping and great customer service.

Shipped quick and I got it before my trip in less then a week.

Still waiting for package to arrive ~ unable to trace using tracking reference

The titanium Grayl filter and cookware are top-tier equipment. They are incredibly lightweight, yet you can feel their immense durability. It is important to me to surround myself with items that will not fail in difficult moments. The craftsmanship is a true masterpiece—a solid foundation for anyone who values quality and peace of mind. The water tastes perfectly clean, which is crucial for me. The cookware is so light that I can barely feel it in my backpack. This equipment provides a sense of freedom and agency in all conditions. I highly recommend it!

I couldn't use my friend's APO address, this is why I rated it with 3 stars only.

The Coyote brown color is closer to green in person but I really like it so far

Received an email offering 20% discount; attempted to use, disallowed. Contacted online support, given a 10% discount code. When questioned as to why 20% was unavailable, told this was only for . com site and not for . co. uk which I was (naturally; I’m in the UK) using. Informed they could assist no further. Either honour the emailed discount code worldwide or don’t send it to residents of countries where it cannot. The customer service rep certainly came across as dismissive + unhelpful; they answered my question but did so abruptly with no apology for issues outside of their control but within that of their employer who they are representing. This experience negated my intended purchase from Grayl.

Amazing product 👌 Thank you

I am happy with the water filter. Initially the water was from the tap. I liked the taste. I would like to trust the filter at least 90% when I draw water from the Ganges River. . . . :)

Outstanding

Grayl makes great products!

Great company customer service is spot on. Grayl products are high quality and well engineered. I would highly recommend to anyone.

Light, secure. Used for overseas expeditions. Works well with geopress. I think it would be nice to have more hidden /difficult to access pocket or even a sleeve to cover the buckle. Especially in high congestion areas overseas. Risk for someone unbuckling the bag. Five stars though. I think would like a soft shell version of this too. I could say much more, but plan to be a lifelong user of this series of product. Sponsor me!

Too difficult to pull out inner bottles from shell and too difficult to push inner bottle back against the water.

Top quality

SHORT term lifespan as your company is doomed- based on worse than very poor customer service

Great device, thank you for making it.

They were very helpful and quick to respond to my request for a return and refund.

I am very happy 😊 Fast delivery next day. High quality products 👌Thank you 😊

Very happy with all their gear, top quality