The replacement filter with valve that I recently received is not as efficient as the original product purchased. The valve does not work effectively, resulting in a small leak back into the water reservoir. I am unsure why, but it is inferior to the original product. I would like to include an observation that the customer service aspect of dealing with the replacement of a valve was not of a standard I thought the company would provide; it was distant, and there was a lack of communication, as well as information on how the interaction took place.

Great company with quality products.

I have used it 7-8 times now and I’ll be the first to admit I probably shouldn’t of used it in that water the first time but it still worked amazing haven’t gotten any bad effects after filtering the water only thing is I i really like the bottle is there a sleeve or something I can use with out having the filter so I can use the bottle daily

Support was great.

Travis answered my email promptly. He took care of the issues I had with my GeoPress® Purifier. Customer service was impeccable and will justify my future purchase choices. Thank you

Es war alles bestens. Toller Kundenservice, kulante Klärung meines Anliegens, schnelle Rückmeldung und Lieferung. Sehr zu empfehlen!

I absolutely love my Grayl products. I have both the GeoPress and UltraPress models and don’t go hiking, camping, hunting or even to the beach without one of them.

Amazing support! Helpful and responsive! My issue was resolved

Showed up on time in great condition and easy to work with the company ordering process

Very good product, first thing I did was walking to the next lake, purify the water and drink. The taste was good. Thanks a lot.

Excellent

First thing I did was walking to the next lake and gave it a try. Easy handling and a good taste. Thanks a lot.

Na

Shipped quickly

This product changed my life. I have a Sulfit allergy and had many problems with water. If I trink water right now, I am not scarred anymore to have some syptoms. Now I can travell the world and trink water every time. This changes my life extremly.

Easy and did ship fast. No problems,

Great cup for many uses! Holds a nice amount and lightweight. Easy clip on and off and solid.

10/10 customer service. I notified them of my issues and they immediately sent replacement parts to correct the problem

Amazing customer service when ups said they cancelled my order they refunded me and hooked me up and left me more than satisfied even after issues!

I got the geopress for a trip to Bali and I’m so glad I did! I have been using it to drink tap water the entire time with no issues. A great way to cut down on plastics and save a bit of money.