Worked just as described. Really liked being able to filter enough water to fill up my standard bottles before getting into the mountain tops. The only challenge becomes finding a stream on the high ground.

Services and shipping great

Packaging was minimal but informative. Product was highly recommended from friends and internet community. The Geo Press looks to be really well made and looks like it will be durable for years, and lots of use, to come. I also used Grayl's customer service e-mail and the response time as well as answer were great! I was impressed by how quickly I received a response and how clear and straight forward the response was.

Great product, but the return and exchange department needs to be fired! They are Rude and never reply to your emails. Then when they do, the tell you your rude because your mad that all you want to do was exchange your press for another color without any response to your emails for weeks. Of course someone is gonna be upset that it seems like they wait to respond so the warranty runs out unless you vlow their emails up.

Great product and thoughtful packaging

No one has gotten back to me yet.

No one has gotten back to me yet.

Cust service is fine. Do not like that just because I purchased my products at REI they do not come eith the covers!! Then say they are 25 bucks each!!!!! Really?!?!?! No thanks

Fast shipping as always. Quality products!

Like working with companies where customer and product support is a priority. Thank you!

I have never received worse products or service in my (a senior) life. I ordered the filtered bottle. It was missing a filter. I returned it. I did not receive any communication and as far as I'm aware, any refund. I then bought the titanium filtered bottle. What I received was missing the filter and a piece at the top. I contacted the company several times asking for their help to understand what was missing and how to overcome it. They did not respond to my effort. I asked to return the titanium bottle but they did not reply with a means to do so. I am out hundrreds of dollars for merchandise that doesn't work. AVOID THIS COMPANY LIKE THE PLAGUE.

So far so good although I wish you offered a longer lasting filter for the geopress, I'd love to have a two type, one that can filter purify and improve taste and another that just purifies but lasts much longer, similar to other purifiers on the market, but I love the setup and it's been a game changer for me and my dogs out in the back country!

No comment, have not talked with anyone yet.

I'm an offgrider, and a servivalist, Outdoor adventurer, this Geo press should make life a bit safer collecting water in the wild. Thanks for makeing a great product for water safety.

Amazing product.

Quick shipping

A+

Easy. Quick. In my hand. What’s not to like?

Fast shipping and no issues so very happy with that front. Only wish the same US products were offered here in Canada rather than importing through US.

Really happy with the GRAYL GeoPress Ti and coffee press. The purifier is easy to use and gives me peace of mind when filtering water on the trail. The titanium bottle feels durable and lightweight, and the coffee press makes a surprisingly good cup of coffee in camp. Great setup for backpacking, hiking, and travel. Highly recommend!