Excellent.

10/10

Outstanding!

Delivery on time, no dramas

Great product

Very good

Great product. Though shipping is slow, its understandable coming across the country.

Great product and service

I’m beyond happy with this filter! I used it while traveling through rural Africa, and it gave me so much peace of mind knowing that the water I was drinking had been thoroughly filtered and was free of all the bad stuff.

Love it!

Good so far.

Good quality

About 4 years ago I bought a Grayl Ultrapress bottle. The bottle works great at purifying water. The effort of pressing is actually kind of fun to get the reward of pure, clean water. The one issue I have with the bottle is in a short time, the bottle leaks. I'm a moderate user and only use the bottle a few times a year. After two years, when tilted at a certain angle, water leaked out somewhere between the inner and outer cups. After contacting customer support, they quickly gave me inner and outer cups which solved the leak issue -- until another two years later. Then the leaking started again. I once again told customer support but this time they said it was probably operator error. Customer support sent me a video saying it may be due to a gasket reseating of the filter cartridge. But the tip on the video didn't fix the leaking issue. I've resigned to the fact that though the bottle works great in function, the inner cup is rather an item that needs frequent replacing. My hope is that Grayl will someday come up with a better bottle design to avoid such leaks in the first place. For now, the ease of use of the Grayl I think is still the best in town. But if there was a competitor that came up with a similar water purifying method with a less leaky bottle design, I'd definitely take a look at the competition.

Best purifying handheld unit i have used. There is not another within cosmic distance. Just waiting on The Coffee Press coming to UK 🇬🇧 Thanks Grayl team.

A little small.

I bought this as a gift, so I haven’t personally used it and can’t comment on its functionality. However, my first impression is very positive. It looks high-quality, well-made, and just as described. Fast shipping and excellent service. Everything arrived safely and as expected. I’m very happy with the purchase.

I take my titanium Grayl everywhere I go. It has become an indispensable part of my EDC.

After 9 days still have not received my Grayl. Not happy

Not arrived

Lost my cap and it was simple and easy to get a replacement one.