Easy process

Great customer service. Very patient representative took time to make sure I had the right product with the right specs.

You communicated with me on the status of my pre-order, so I don't blame you for the long delay. I appreciate your notifications and prompt refund.

Had to cancel a recent order due to lead time. Waited a month, the expected ship date passed, and there were no updates until I followed up, and was told it would be another 3 weeks. Cancellation was easy so I’ll give you that, but the chance of me ordering from Tennis Express again is very slim.

Fast service

The shoes were too small in the toe box for me. Otherwise they ran true to size. The return process was easy but does cost $6

Product delivered on time and as represented.

I really appreciated the help trying to locate an old gift certificate I had.

Fast courteous great pricing and service

Due to the “fine print” (less than forthright) nature of your return policy, I will not be making any future purchases from this or any company associated with Tennis Express. Please remove my contact and payment information from your data files.

Recurring issue on payment difficulty even for regular and long time customers like me

Everything I was interested in wasn’t available

I’m waiting for my shoes to be delivered, but the customer service is excellent!!!

Fast, dependable, great price.

Can’t find tennis balls on your site.

Great customer communication and service

Love, love Tennis Express! Been purchasing from this site for years including racquets, clothing and shoes!! Thanks Tennis Express!!

Terrific service with real people 🎾😎

Ordered the wrong size. Customer service was … perfect!

The top I purchased became discolored after one use.