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Very pleased with Tennis express . merchandise came in fairly quickly. It was seamless ordering it. Tennis express makes it easy to return items which I don’t think I need to do.
Tennis Express is my “ Go-to- Site” for all my Tennis needs ! Great selection Great Price Great Service Shipping is always very quick, Thanks for helping me with all my Tennis
I selected a pair of shoes, then when I entered my payment selection to PayPal, your website crashed! I signed back in, selected the shoes and went to checkout, and now there are TWO of the same shoes and your website will not allow me to edit the quantity! So I had to contact CS to modify it or I will not order from you again! I suggest you fix your website!
I’ll wait to see if the refund is smooth.
Good customer service
Great Customer Service
The return policy is horrible.
Tennis express makes warranty claims super easy. Always a pleasure to work with the them.
Site is easy to use and navigate. Was disappointed however that I was unable to get replacement grommets thru tennis express for my 7th generation 2024 Yonex ezone 100. When I inquired the response indicated you haven't the intention of restocking. With a racket only 2 years old I would have expected to buy standard maintenance items such as grommets for many years. Very disappointed in that.
I love the products, but really love the customer service. Thank you for having a person responding to inquiries, for being flexible in changing my order when parts were not available, for being fast with a refund when things are not available.
Tennis shoes is fantastic.
I found your “free shipping” policy somewhat misleading.
So nice shop
Great service provider by Manuel to sort out my order on time.
THank you Manuel.
Great service!
Simple and easy
I had a problem with sizing and was able to easily return the shoes for a different size.
When I placed the order on 4/23, I asked to hold shipment until Monday 4/27 - and was assured it would not be shipped - instead the racquet was shipped immediately and bounced around FedEx for 3-4 days. It was finally delieved to the FedEx pick-up center on Monday, 4/27, but I was not notified. I called on 4/28 and was informed it was in the center. FedEx main center claimed someone would call when it arrived, but no one did - not Tennis Express problem - but you should know.
Sophia was very helpful and got us all taken care of!
| Stars | Count |
|---|---|
| 5 | 186130 |
| 4 | 37285 |
| 3 | 14778 |
| 2 | 3668 |
| 1 | 3874 |
| Total | 245735 |


