Sophia and Jazmine were very helpful with the customer service when I was exchanging my shoes and the shipping information.

but can you please stop sending me emailsssss

All great

Great!

Communication has been great when asking questions about demo racquet and to be able to get an extension due to the weather not being great to actually use the demo.

.

Brad called me and was happy to exchange my shoes. He was a great help. Your customer service is great!

Hitting area for rackets and racket suggestions needs to be much better organized. Pre-teens and teens (customers?) were running the hitting area instead of knowledgeable adults. No store personnel came in for the 2 hours or so I was there. Frustrated trying to get professional help with rackets. Checkout for loaner rackets was very slow.

I don’t know about shipping, packaging because I don’t receive items yet. But before order it’s said that 75%off for buying items, I didn’t get off.

Very happy with my new tennis bag! Looks like good quality.

I haven’t yet worn or opened the boxes for my new shoes 12s but I think that I could be underestimating my growth spurt and still walk in a size 10 mens us when I could be a 10. 5 or size 11 46 UK

I needed to exchange a final sale item for a new size and the team was extremely responsive and supportive in assisting with the exchange. I am very impressed with the level of customer support.

Excellent service thanks to Joel

Great deals and selection

Great

Order tracking is not good, had to email support to get an accurate update. Also feels like it is taking a long time to receive my order

Came in great time, shoe is great, box might’ve been done dirty by the delivery company but that’s fine. Overall great experience.

Everything sneakers are on sale for a great price it's because u only have very small shoe sizes available, so I never get to purchase, so I just unsubscribed.

Great customer service!

Easy shopping process. Disappointed with unclear return policy. Return form wasn’t working and needed to reach out to customer service to get return slip. Too many things made this process more difficult than it needs to be. I’ll be shopping for all my tennis gear elsewhere which has free shipping and returns and a better streamlined process.