Frustrated as the lilian is either stuck inside the rod tube or missing. I also can't get the rod to collapse fully - probably for the same reason. Hoping someone will contact me to walk me through how to fix this as I can't find a phone number to get help.

I'm a content creator the Montana outdoor reset YouTube channel. And this summer, I will have lots of videos coming out on this product. If people want to watch. Back country lakes grayling beautiful country

Sierra rod part replaced under warranty. Seamless transaction. Friendly, easy, & quick response. These guys are the best! My Sierra rod has proven the perfect companion when fishing for mountain trout on hikes. Family & friends have followed my lead, purchasing their own & joining me. Fun & easy way to catch fish. Portability adds a new dimension to hiking mountain streams, or roadside fishing spots along rivers.

The Backpacker rod is amazing. The craftsmanship, functionality and the overall spirit of this rod is amazing! Nice work

I broke the tip of my rod off in August ordered the part right away. . between shipping issues them sending me the wrong part I wasn't back till end of October . . . bummed

Good

They do a good job getting packages out and delivered on time

Ordered two tip section replacements for the Rocky and Sawtooth. Haven’t actually broken mine (yet) and hope I don’t. Ordered these - posting to Australia - to reduce down time in the event of breakage. Ordering simple. Tracking postal movement in the US was quick…and then it arrived in Australia…and the wheels slow down. When it did arrive, packaging was excellent. The very fine tips were well protected. Tips were excellent quality. Highly recommend. Only suggestion I have is please establish a supplier in Australia!

Inaccurate customer service, warrantee not honored, discount on a new rod is not the same as a lifetime warrantee.

My 10 year old says it came with good tools, but wishes it came with a bobbin threader

I bought this rod to take along on hikes in the woods and pond hopping in the neighborhood. I’ve caught a bunch of nice trout and bluegill with it. So simple, so portable and so much fun! The perfect rod for small streams and ponds.

This magic stick collects hogs from streams like nothing else

I forgot to add a code to my order and the customer service team handled it in a timely manner.

Not the best but works

I don't see your email information, please message me back at lethanhhau57859@gmail.com I need your help

Great product. Durable. Exactly as expected.

Product came in faster than anticipated. Packaging is amazing.

I appreciate you honoring the warranty and replacing some parts for free. I had to pay for some due to communication issues and disorganization. Great product.

Great service

The bag arrived on time and was well-packaged; Tenkara's email newsletters are useful. Five stars for intelligent products and intelligent blogs.