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Hey the team at the office sent me a replacement section, the end tipping that came unthreaded and backed up the product. I’m sold and have now purchased my second backpacker. Thanks guys!
Worth the wait. All the products in the bundle arrived well packed and on time.
Only complaint is no tying guide for the beginner level tyer
Beautiful craftsmanship. Have been using for bluegill so far. Will give trout a try soon.
Worth the wait!!
Broken rod on 1st use and lack of response when trying to contact them to replace.
Everything was great.
Amazing customer service and I can’t wait to use this to for the PA trout opener
Excellent product!
Excellent customer service, very responsive and they put out a great product.
Such an easy company to work with.
My husband looks handsome in the hat
I was sold a rod with no instructions. The gear is beautiful. Watched a few videos to get me started. Produced no bites. Watched a lot more videos with same results. Still watching more videos and trying to figure out if the flies I have don’t work in my area. I manage to catch with bait in same spot. Zero fish with my Tenkara
The Kebari Kit I purchased is a complete kit with everything you need to rig your Tenkara rod up for fishing. Quality merchandise with a great little bag to put in. Highly recommend.
What disappointed with the quality and the service. I bought 2 of the bundles and both broke at the number 2 sections on the first use without heavy use or abuse. Reached out to customer service and never heard back. Was disappointed I couldn’t get a replacement section or a warranty.
So far so good
I had a return (we got a deal on the Fully Loaded Pack so we didn't need the Kebari Kit Bundle), and followed their instructions exactly. A week after the package was supposed to arrive at their warehouse I had not heard anything. They said they would not process a return without tracking information (this is not listed anywhere in the return instructions) and by that time I did not have the receipt. I had to jump through several hoops to find the tracking info (HUGE thanks to the kind post office lady!!). Turns out it had arrived at their warehouse 9 days prior. They processed the return (for less than it should have been, and NOT according to order number in the box) within 2 hours! If I had not been able to find the info they never would have refunded me. Go read their Facebook reviews before you purchase. Their customer service is the worst and lost them our business.
My husband loves this. I bought this for him as a gift. He is excited to use it this spring on our camping trips!
Meh. . .
Response team is on the ball, ready to answer all of my questions. Thank you for helping



| Stars | Count |
|---|---|
| 5 | 4940 |
| 4 | 406 |
| 3 | 224 |
| 2 | 89 |
| 1 | 303 |
| Total | 5962 |