Never buy anything from this bordering fraud company. I received half the sections of the pole I bought and they didn’t respond to multiple emails and calls. Only after complaining on social media did I get a response. Shipped it back to the return address in their site and they returned to sender. Finally did get a refund, but they have the worse customer service I’ve ever seen. It’s pretty much non existent. Let the buyer beware.

Perfect

great product, bought two…use them when harvesting in the garden or when actually foraging on our 70 acres of mixed hard woods, prairie and riparian corridor

Puntuali e professionali!!

Ho comprato sia il marsupio che una canna da pesca. Sono veramente soddisfatto e consiglio a tutti i prodotti di Tenkara Rod Co. Acquisterò ancora da loro. Grazie

Bought in early May, still have yet to get to use because of stuck pieces, lost pieces and broken pieces. Minimal to no instruction on how to use were provided, so I’d encourage anyone looking to learn this new form of fishing to do VERY careful research on how to not just learn the technique, but simple things like open rod, close rod, etc. I’m several hundred bucks in at this point (flies, line, broken rod pieces, etc) and I’ve yet to wet the line. I’ve contacted the company and they’ve put the responsibility on me. So do your research early and follow all instructions to the T. Turns out this simple form of fishing isn’t necessarily that simple after all.

Good job

Shipping fine - communication poor. The first time buyer discount was cumbersome & did not work.

Wrong item

We will have to finish the review after we have had a chance to use it

No way. To call and get a hold of Associate. Got the wrong piece

I rarely write reviews, but this experience was frustrating enough to warrant one. I ordered a White Cloud full kit over two months ago, and even though it arrived on time, it contained the wrong size line spool in the kit. I immediately contacted customer service, and it took them a few days just to respond. When they finally did, their reply seemed helpful and I provided all of the requested information. Then it became a waiting game on my part. It has now been 10 weeks and the correct line spool has not been delivered. I have sent multiple emails and am no longer getting a response from anyone. This is absolutely ridiculous considering it was their mistake. No apology, no urgency, and no clear path to getting what I actually ordered. I'm still waiting. I'm at the point where I just want to send back the unused rod and kit and move on. Terrible experience from start to finish. I won't be shopping here again, and I wouldn't recommend them to anyone.

Sorry that my Teton tip could not be replaced and that I had to purchase a Sawtooth tip for a replacement.

Fast shipping and just as described

The directions and info on the sight helped me get set up

It was normal. My enthusiasm for patting you repeatedly on the back is that my rod tips keep breaking and somehow they are never replaceable, or your process becomes so byzantine that i give up. I own three rods, i buy line, you get my money. But please stop begging for reviews and acting like your customer service is anything but normal

I have been emailing without any response. Buyers remorse. Is this a scam ? I'm beginning to think so. especially when you are ignored.

Amazing

Order shipped super quick and the hat was beyond what I expected when I got it.

Poor service (unresponsive) and twice received wrong part.