Excellent response and communication.

Arrived quickly

Excellent service would definitely recommend and buy from them again

In stock, quick delivery.

Late on shipping and the product was low quality

Fast delivery. Top notch quality

Very pleased quick delivery. Excellent quality handles.

Super quality and excellent service – very helpful and speedy, thank you!

Quick delivery

In spite of some supply problems the customer service was very good and a replacement latch was sent out to replace the original broken one.

Purchased some beehive door handles , but found them very disappointing. The Allen Key nut mechanism always comes loose and you spend the whole time retightening them. Our builder called you, but got nowhere. DO NOT BUY

The shipping was excellent, but I think the craftsmanship is more important, which was excellent

Very good

Superb

Fast shipping, properly packaged. Hardware as good and solid as seen on their website.

great comms and delivery.

Great service

I ordered it the day before it was delivered. Lovely solid handle with a quality that will transform a door. Thank you

Good work keep it going

We have ordered from SL previously and always had a positive experience, but unfortunately this time the customer service fell short. We placed an order for this item, along with several others, in February and did not receive them until mid‑March. At no point were we given an update on the delivery timeline, and when we contacted customer services, the response was unhelpful and offered no apology. We were really disappointed with the level of service on this occasion.