Bad customer servicece

I ordered a Soda Stream as a gift. Wanting to pay with Pay Pal, the order went to me, rather than to the person I was gifting in another state. MY order was donee in the evening, and as soon as I realized the mistake, I wrote an email to corrected. When I called, first thing the next day, I was told that correcting this order was not possible: that I could refuse the package when it arrived at my home (and order again), or talk to the shipping company and pay for the change (which I found out would be more than my order). I don’t understand why Soda Stream would not make the change by calling the shipping company that would just have to change the shipping label, as the product was still there.

Cost effective, convenient, works as intended, can regulate the carbonation and no bottle return deposits to deal with

Everything was great!

Would be nice to have more flavors, cream soda,etc

Great

Was easy enough to order but waited almost a week for delivery

I am 100% new to the Sodastream world and so far I am very impressed and pleased! I am confused about getting new C02 canisters and am really interested in the new Mix system! However, I just got my Art and can’t afford to get the new Mix. I wish I qualified to receive a Mix in return for streaming my experience with it, etc. However I realize I am not that fortunate. In the meantime I am so happy with my Art and the quality of the Sodastream system! I wasted years of enjoying my Sodastream because I was afraid of being disappointed and wasting money I worked hard for. I wish there was a zero sugar cream soda. I absolutely love the A&W zero sugar Cream soda!

Made my order on April 16th and finally received my order 19 days later. Many calls to sodastream resulted in empty promises. All the time we could see the tracking details which confused us to why the order kept being returned to sodastream. We explained the order was wanted for a party so was promised next day delivery, this didn't happen. As an apology all we were offered was one extra concentrate, not good enough.

Cheaper than getting them in the supermarket! My favourite is the zero sugar tonic water - and I drop in a little bitters, and bingo !!

I've always wanted one and now I love it. I'm pretty bummed that all of the flavors have a chemical sweetener in them so I won't be partaking in any of that but I'm living the machine.

Love it! Best bubbles!! So refreshing and easy.

I love making my own soda water. I can use filtered water and make it on my own schedule. I especially like the E-DUO since it uses glass bottles.

My ex did not return the cylinders and they charged me.

Ordered two replacement gas canisters. First delivery package arrived empty, replacement was only one of the ordered products, third time lucky. What a faff!

Sodastream is a must buy especially with a long hot summer coming soon - with multiple flavours to choose from how can you ever possibly go wrong when you can have a drink with so much fizzle in an instant, in actual fact, drinking fizzy drinks till your ❤️’s content

My order is always shipped promptly. I also return my used cylinders right away. But I always get that email saying don't forget to return them! Even though I have proof they were delivered. Other than that, I love my bubbly beverages!

ALWAYS A PLEASURE TO DEAL WITH SODASTREAM WE HAVE HAD MANY YEARS OF TOP CLASS SERVICE

A great initiative supported by passionate people and a great approach to the customer, I like it and recommend it 😘

Personally, I love SodaStream. I live an hour's drive away from a supermarket and our local little store was charging big $$ for a 12 pack of Pepsi. I don't drink coffee so I rely on Pepsi for my daily caffeine. SodaStream has been an affordable alternative. One bottle of fizz makes 3 good-sized glasses of pop. When the cannisters are empty, I ship them back free of charge and they ship me new ones--and I don't have to make a 2 hour round trip to fetch them because they come delivered to my door. These tiny bubbles make feel happy, make me feel fine!