Just great bubbles year round!

You either have to buy less containers and pay shipping and return more often- or if you buy more for free shipping, you get pestered to return before you are halfway through.

Expect to have to cancel on every app, chat, and even by phone for them to still send you more bottles and charge you. Typical scummy subscription services.

Order went great, delivery fast. And I even forgot to apply my first time buyer discount and they answered my email quickly and refunded 10%.

Came full and has directions for return

Not sure how this subscription service is supposed to work, seems like I subscribed for the gas, but they have me asking for 5 flavors that I hardly use coming once every month, the day after receiving two bottles of gas, I put them in the box, sealed the box, mailman picked up the box and Soda Stream says they never received the box, it’s been two weeks, maybe it’s me.

C02 exchange tanks not working the pins are stuck in place and I cant push them down unless I use a LOT of pressure, this causes my sodastream machine to fail. When I called support to talk about this i was given a handwavy answer that they "doubt" the canisters are duds when i have had sodastream products for about 10 years and have never had a problem buying them in store.

I do not like the new syrup bottle design. I use the measuring cup lid from the old bottle every time I create a drink as I do not add syrup to the water bottles.

The seals on the new bottles for flavors do not always withstand the shipping process and even simply fall off when opening the cap to remove it which leads me to wonder if it was sealed or not and if it is safe to consume. I've been throwing out product that hasn't been fully sealed (only 3 bottles so far) but it is quite frustrating. Otherwise I generally love the products offered, this new bottle & applied seal just has opportunities for improvement that severely reduces my rating.

Really fantastic

We have had 2 previous models of Sodastream from the 1970 1990 now upgraded again the improvements have been drastic and the taste now just the same as originals Sometimes better as I don’t like quite as strong a taste

I've previously ordered a Sodastream machine for our office including bottles, syrups, cylinders and it went perfectly. I've previously arranged an online exchange for cylinders and it also went perfectly. Now, the process has changed and it all went absolutely awfully. It took 3 hook ups with Support to get the delivery delivered; then I went to do the simple cylinder exchange - nothing earth shakingly difficult right? First problem - no link in the order email for the returns portal. Second - no link in the account order history to generate the label. Third - no easy links on the website to complete the exchange process. Fourth - so let's go with a generic search on the website. Ok ... on the third? page of results there's finally a link to the Australia Post returns portal. Fifth - the portal refused to generate a return label and errored out. Sixth - log the issue with the chatbot. Despite giving it the order number and being in the Australia portal it couldn't automatically generate the support ticket. It refused an Australian standard mobile number without a country code. Simple. Stupid things. This is a backend integration issue, an improvement project that took no doubt a couple of heads out of the loop but generated a bucketload of issues that someone needs to fix. I love the product concept, but unless you can fix your issues - this has consumed at least a day of my time trying to chase it up. I'm frustrated. It's not my job. I'm not paid for this. If this was for me to complete personally (yes, I have a Sodastream at home too) I would be very very unhappy and probably be done with the product. Not happy Jan. Sort it out. I don't know if it's your master data or what. There's a lot wrong.

My orders are always exactly what I wanted the only point that could be improved is faster delivery

Excellent service

I ordered SodaStream cylinders and received them promptly. But I am getting frustrated with all the promotional emails I'm getting from SodaStream . Way too many.

I recently placed an order and mistakenly ordered the wrong product. I contacted SodaStream and they responded quickly and were able to replace my incorrect product with what I wanted. Also, a product I ordered was unavailable. I received a notification when it was in stock and I received everything in two deliveries. They honoured the Free Delivery offer even though the order was split. Cynthia was very helpful in sorting everything out. Thanks.

Best soda stream flavors wouldn't get them are where else

Buying my Soda stream was one of the best things I have purchased. The bubbles were very refreshing in the summer and it is a great company to purchase from. Also am doing my bit for the planet.

The service from Sodastream has been to the usual high standard, my order arrived well packaged, promptly and everything was great.

The flavor purchase is not easy to follow.