I have ordered from SodaStream a number of times and found them always to have good faster service. The one thing that could make it better is if they sent an email to confirm the receipt of my exchange canisters.

Overall, buying the CO2 cylinders from Sodastream is pretty painless. The one problem is that it's not clear what happens when I return cylinders late. It's not unusual for us to miss the return deadline and get charges the extra fee to buy the cylinders. Then eventually, we do return them. I've been assuming that we then get a refund of that extra fee, but we don't get any notification of that, the site is ambiguous about it, and when I look at our history, I don't see those credits. It leaves me with the nagging feeling that I've been ripped off over the past several years, paying for cylinders that I then returned but without any credit for the late return.

Seamless.

The order and exchange of CO2 could not be easier. I always make cure the returns ar completely empty and place the protective caps back on. Box them up and apply the supplied return label. Then to the Post Office they go. Love the Soda Stream, I’ve completely kicked the sugar habit.

I have had a Sodastream for a few years now and don't know what I do without it. Learning I can order on line is great as I don't live close enough to the stores that carry your products.

I purchased the cola thinking that sugar was added, but regular sugar with sucralose was added with it. Very very disappointing. Artificial sugar makes me nauseous.

Love it! Don't change anything!

Oh my gosh, I couldn’t be more surprised and thrilled, especially this day and age! Can you imagine a company where you call customer service and they actually answer the phone? And then they call you back when they say they will to do a video chat and walk you expertly and easily through all the troubleshooting steps? She diagnosed my issue right away and sent me easy to follow instructions for a replacement unit and canisters. 10 out of 10, best customer service I have come across in years!

Easy to order just wish free shipping was lower

I wanted the low-cal pink grapefruit mix but the site was almost sold out so I could only buy 1; added the "bubly drops" in lemon-lime and grapefruit, which ended up tasting like some waters that add the "essence of" some fruit. I tried adding sweetener, but that gave a weird flavor like you could taste the sweetness on the front of your tongue but the bubly drop flavor landed on the back of your tongue. Ick. Site itself performed fine, minus a bit of extra scrolling because the filters weren't that well-defined.

We absolutely love our SodaStream and it is saving us so much money by not having to buy bottled water anymore. However it started spurting water so I contacted help, and they immediately solved the problem. I wasn’t placing the bottle in correctly.

Should have bought this years ago. The same great taste as the major canned drinks, a fraction of the cost. Really enjoying making fizzy drinks with our own cordials. Next, mixing with a bit of alcohol for a spritzer.

I have been purchasing directly from Sodastream and they have been exceptional in prompt deliver and no hassle. Best part is their prep in making returning empty cans so easy.

Glass bottles

I have had my sodastream subscription for over a year. Very satisfied with it and use all the time.

Les produits ont une date de péremption rapprochée

I did not get my empty CO2 cartridges returned on time. Soda Stream billed me for the cartridges. Once I did return them, Soda Stream sent me two non-returnable cartridges at no extra charge.

Always fast shipping and perfectly packaged

There are so many great things about Sodastream. Saving money, avoiding so many 1 use bottles, making drinks to my taste, great prices and outstanding shipping time! Highly recommend.

Excellent online service. . highly recommend Sodastream service.