Overall ok

Fabulous service

My first purchase from James Lane and I highly recommend! From the high level of Customer Service instore to the punctual and timely delivery. The design and quality of the lounge and ottoman is excellent :)

Great service

We purchased this sofa after seeing it in a Three Birds renovations home, and we couldn't be happier with it! Super comfortable and looks great too.

I love this product! Beautiful design

Fast shipping and the customer service is amazing.

Great service in store and delivery

I bought a sofa from the nunawading store. I was told it would take 4 weeks to deliver. Instead it took more than 3 months. They were not at all transparent with information regarding delivery times. To make things worse when it was delivered it was in the wrong orientation to what we asked for. I was very clear with the salesperson as to what we wanted and questioned the orientation several times as I got the impression she did not quite understand how the left and right was labeled. Was it from a sitting position? Or looking at it front on position? We never raised this issue as it took them so long to deliver the thing wrong. Who knows how long it would have taken to swap it. Also as I have now seen on Google reviews like many others the feathers are pushing through the fabric. The couch looks nice and felt comfortable at the store but obviously these cheap pricks are not investing any returns into quality products or staff training.

I was very happy with my experience dealing with James Lane at the Maroochydore Homemaker Centre. The staff very very helpful & courteous. Their service & delivery system were second to none. Very happy customer.

Excellent service from ordering to pick up.

Great sales service thanks, delivery guys were awesome - quick and efficient. Loving it it is so comfy

Service was amazing

The guys got here early and assembled my bed in quick time and took the old one, great service.

Great swivel chairs that are comfortable and excellent value for money

Very good service

Shipping was good

Staff were excellent

Great customer service

Good product