Got here on time and no issues!

The ordering process was easy. The shipping was fast. Email updates about ordering and shipping.

The coffee actually tastes better with this product.

Excellent customer service. Very good communication! I live full time in an RV so I was a moving target with my address during the preorder period. Nothing but good things to say!

As a company I love how you kept in touch while I waited on my order. Also all of the instructions on how to take care of my coffee maker. I do like the coffee, I’m just not sure if I feel it’s drastically different.

Great ,simple coffee maker , love bloom pour over technology

Customer service was responsive and informative. Much appreciated!

Love this company and your products.

Very happy with the customer service department with this company. Top notch!

Took a year to come but worth it.

It was simple and easy for a pretty close to a perfect cup of coffee.

Good coffee maker need to get the coffee and water ratios right to get a great cup of coffee

Quick shipping, careful packaging

We like the coffee maker, and shipping was fast. Thanks!

Great coffee

Great brewer

Shipping was fast. I was worried about the all glass carafe and the condition it would be in because it shipped in the disclosed box showing what it was without further packaging but it was great. The box arrived with a good dent in it but the machine looked to be in new condition unaffected by the dent.

Shipping was fine

I am extremely happy with my purchase

Good brew