Only given 4 stars because it took six months to get it.

The The 5 month wait for the Plastic Free maker was brutal. I was charged in August and received One or More emails and texts EVERY day until I received the coffee maker December 24th at 9:00 pm. With every notice, I opened with hope that it was being shipped, and then so disappointed day after day. I like the unit and will keep it. But not so sure it was worth the looooooooong wait.

Understood it took 6 months to nearly receive the product after paying up front, but the limited communication on ETAs was not ideal.

Great product!

long wait, but worth it.

Good! Keep up The good work

We ordered our brewer in July and didn’t receive it until December but it was worth the wait!

Responsive with inquires about purchase. Delivery was a little beyond what was advertised but the communication was key to keep us updated on the progress.

They are an excellent company to work with, especially regarding their customer service. I emailed multiple times for status updates after shipping delays occurred and I received prompt replies every time. The reason why I reviewed this as four out of five stars is because of the shipping delay. But it was worth the wait, so that the bugs were worked out for the final product.

took 2 months longer than expected to receive, would have liked reliable communication updating reasons.

It took a while to ship after my purchase which was a little stressful with so many fakes and scammed on the internet - but I trust this company. Customer Support always responded right away if I had a question.

It took awhile to get my coffee maker but well worth the wait! Loralyn Grant

Shipping was a bit delayed but worth the wait.

Truthfully, couldn’t taste microplastics with other brewers but it eases my mind knowing that they are minimized with your brewer

Enjoying my brewer. The taste is amazing. Disappointed that I can only brew 5 cups at a time. Otherwise I’m happy with it. I love that I’m not drinking microplastic. Thank you for creating this brewer.

Excellent. Shipping could be faster

Makes great coffee! And simple to use!!

A perfect shopping experience. The brewer came as described, right on time. Highly recommended.

Prompt, timely service

Thank you