Top notch customer service!

Overall, this is a heavy duty, solid handrail. I do have one issue with the finish. In the manufacturing process, the top railing is cut to length. This results in burrs at the cut. The railing was then painted (expensive Powder Coat) without first removing the burrs. I had to remove the end caps and file off the burrs which felt rough on the skin. This of course also removed the Powder Coat paint. You should remove the burrs before you paint.

The boxbolts are exactly what I needed for my project Thank you

Really good service

They were great to work with. We had a problem with our order but they took care of it right away and we were able to finish our project on time. They were very professional and courteous.

Nate was great at handling my products needs and getting me a competitive quote. Ordering was easy. Delivered as described. Another great experience with Simplified.

We appreciate the quick service and quality of the railing. Thank you!

We’ve needed a handrail for the steps leading to our pool for years (38!). I finally got serious and four the PERFECT solution on your websites. I had it put together, pained and installed within 24 hours of receiving the package. Vet nice!!

I had a great experience with everyone from the designer to the warehouse staff. Very friendly and professional to work with. We installed a guardrail on the terrace of our Lake Erie cottage and it looks great. Would definitely recommend this company.

I designed and built a railing using Kee Clamps, it turned out great! It is very sturdy and less expensive than going to the home center for pre-built, the only thing I purchased there was the pipe and wedge anchors.

Timely & fabulous service is helping us with design and delivery.

I had an issue with my order that was totally my fault and the help I got from customer service was amazing. I tell everyone I know about you guys so hopefully I can get you even more business because I want you guys around for a long long time

I purchased a stair rail hybrid system, which was modified due to the need for extra length. That customization went smoothly after email info exchanges with one the associates. Shipping was prompt, and all the needed parts were received. Installation was straightforward. I did use steel epoxy to better secure the end caps, and to strengthen the joint between two sections of railing. I had to drill into stone, and so I used anchor epoxy and stainless-steel threaded rod to mount the rail brackets.

Excellent product, great customer service. Thank You!

Easy to assemble and install. I completed my 13 foot railing installation in about two hours. I did need to get a hammer drill to be able to drill into the cement, but I wanted one of those anyway. Very solid railing.

Just Ok. Prices on product are extremely high!!!! Based on this I would not use this site again.

I really enjoyed working with Vadim, His knowledge of the product and the ability to work in our dimensions and configuration were a great help. I highly recommend them. I plan on calling back again for another Costume room set up.

Still waiting for one part

Vadim, I just wanted to update you on my order. I received all the items on the list. It was very well packaged, and the powder coating was superior. Overall, the experience was outstanding, and I would highly recommend working with you guys. Thank you for all your help. See you on the next project for sure.

Great stuff