My fiancé loved her ring. It was gorgeous and stunning.

The box that the ring came in was very disappointing. For something so nice and expensive, I expect better.

I spoke with Kiki at customer service and she was a huge help and made my engagement plans successful! Without the help of her and the production team I would have not had the ring prior to a planned trip for the engagement. Again thank you!

It was awesome. Ring came out so beautiful and communicated well with me through the process. Thank you to the Ken & Dana Team!

Everything about the experience with Ken & Dana Design was great. Between the staff, emails, calls, and delivery, everything was great and everyone was very helpful. And most importantly, the ring itself is exactly what was expected. 10/10 experience. Thank you for all of your help!!

We had such a wonderful experience working with this designer. From the very beginning, Lauren was incredibly helpful in guiding me through the ring selection process, answering every question, and helping me find my dream ring. I truly felt supported and confident in my choice because of her expertise and patience. When I accidentally ordered the ring in the wrong color, the team was so kind and easy to work with in getting the original ring returned and the correct one ordered. Lauren was amazing throughout that process as well — communicative, understanding, and quick to make sure everything was handled smoothly. What could have been a stressful mistake turned into a seamless and positive experience. We absolutely love the final ring and couldn’t recommend this designer enough for both their beautiful work and exceptional customer service.

Great experience!

The perfect ring! Exactly what I wanted. Beautiful craftsmanship.

Unique products and great service!

The ring was absolutely beautiful and the customer service was excellent. You guys were able to bear with me as the nerves were hitting before the proposal and were so helpful during the shipping process. Thank you so much!

We did not know what to expect when we began this process and it was genuinely a lovely experience. Cara is by far the ROCKSTAR at that place.

everything came out perfect, amazing experience.

Everyone who helped us was so courteous and supportive! We were especially happy to be so welcomed as a lesbian couple! They made our forthcoming engagement a very happy one.

The band was wonderful! She loved it and was very surprised.

What a great company and with all the phone calls that I made and questions I asked they were a total gem to deal with I was always able to talk with a real person every time.

I have enjoyed every interaction with Ken & Dana Designs. I had to resize my engagement band and there was full transparency on then my ring was ready and when it was about to ship out. When I had questions about a second delivery, they assured me that my band would not depart their facility until I knew I would be home. Their customer service and overall appreciation of their craft is top notch.

Amazing customer service and the ring is beyond perfect. They made the process so easy and exciting. Could not recommend enough.

I cannot possibly express how highly I appreciate Ken & Dana Design. Their customer service, purchase experience, and products are absolutely top tier. Every question I had was answered quickly, professionally, and warmly. They made my fiancé’s dream ring with my budget and I couldn’t be happier. I’m sure you can find some similar products elsewhere too, but I guarantee you won’t have a better experience than with K&D.

I recently purchased a custom ring from Ken & Dana Design and wanted to share my positive experience along with the finished product. My husband and I am extremely satisfied with the quality and design of the ring. I purchased an oval lab diamond from an individual not too long ago. I came across Ken & Dana Design when looking for a jeweler to work with a loose diamond provided by a customer, and they were more than happy to create a custom setting for me. They simply requested for the IGI certificate. Once I sent them this, we went into discussing details. It was such a nerve wracking feeling since I've never had a custom ring done before. The customer service was great during my consultation. They made me feel comfortable in specifying what I was looking for. They also made sure to educate me and were transparent regarding certain details I had requested for that could require ongoing additional maintenance or repair in the future (e. g. , specifically the emerald birthstone accent on the bridge as emeralds are soft). After my consultation and making the purchase to move forward with the project, they provided me with a 2-day shipping label to mail my diamond to them. After that, they sent me renderings based on our consultation. I had some slight feedback about the prongs being less visible from the Birds Eye view, and they immediately responded with a second set of renderings. Once I approved of the second renderings, they provided me with an estimated finish date within 6-7 weeks, but they actually finished it 2 days prior to the finish date! With their 2-days shipping, my ring arrived the day it was projected to finish on. Huge bonus. For anyone looking for custom rings and high quality, I strongly recommend Ken & Dana Design! For a first time customer, I am very pleased with the results. The craftsmanship is superb. I don't feel like I settled with this ring in any way at all. The only feedback I have is that responses during the consultation took longer...

From ordering to production and shipping, everything was handled quickly and smoothly. Communication was always prompt and clear, which made the entire process stress-free. I ordered an E+ color diamond, and the stone we received was an exceptional D color — truly stunning. The ring looks far more beautiful in person than in the photos, and my fiancée was absolutely thrilled. We are very happy with the quality and craftsmanship, and we would love to have our wedding bands made here as well.