I picked up repaired unit from auto slide in Tampa

My experience with Autoslide has been excellent. I installed my Autoslide iLock a couple months ago and it works great. I was expecting it to be loud, but it's actually nearly silent. The support I received from Brandon was super responsive and top notch. I wish they had options for integrating with smart home systems like Hubitat and Home Assistant, but I have made it work for me. I highly recommend Autoslide.

We enjoy the hands free flexibility the Autoslide affords us with our heavy sliding door. We had early problems with the track and gear slipping, and the IR sensor not picking up door approaches as early as we’d like. However, the AutoSlide rep was very helpful in resolving those issues to our satisfaction. The downside to me is that the door does a quick open for about 80% of the range, then moves slowly to full open. Next, every with the timer set at Zero delay, it takes about 15 seconds or more to fully close. I wish that the full open position would be achieved quicker and that the door would close in about half the mentioned time. Overall, pretty nice system and install required a little mechanical knowledge and skill, but certainly not impossible. The instructions were not the best either.

Love I didn't have to cut hole in wall. Install was easy. Only took a few days for our dog to learn she had freedom to go out when she wanted.

So I purchased this part since a gear inside failed. I was unaware I was still under warranty with the original part. AutoSlide sent me a new gear after I jumped the gun and our charge new motor. No harm no foul. I now have a spare. Great customer service hands down.

Once installed & programmed correctly, the AutoSlide automatic door opener works like a charm. My dog is able to come & go at her leisure & saves me time & effort of letting her in & out! Now that "we" have the system, don't know how we existed without it! The support staff, namely Brandon, are excellent, supportive, friendly & a dream to work with.

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Auto slide is an excellent solution for heavy sliders and pets having ability to come and go as they please. Customer service is excellent. Be patient with install. There is a bit of a learning curve, takes a few hours to Install but works exceptionally well - had mine for over 3 years.

Great product, Easy to install Heavy sliding door made easy To open

Arrived on time. Installed without any problems and works well.

What an amazing device. Saves us from getting up in the middle of the night or anytime really, so our Shepard can use the bathroom and we retain the usefulness of the sliding door...Highly recommend this product. D

Terrible service i have been using autoslide for 2.5 years and tell everyone but lately not only do i keep having to fix my unit i order a second k9 tag and got a regular smart tag with the button and it wont even program. No one has returned my emails to fix the problem

Great people, Great Device!!! Makes the world a better place for me and my dogs!!!

There were some hurdles to go through to install it, but once those were achieved, it worked beautifully, and I'm very pleased with it worth every penny

slight delay with email tag and control head needed to be correctly aligned with cover. that being said, the directions for install and operation were easy to follow and the unit tested and operated just as expected. I am pleased with the purchase,

Have not yet installed... no revew available from me

Shipping is too much. Other wise it was a very good experience.

Totally unresponsive support. Very disappointing.

good

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