We had set up door mechanism incorrectly. I called Brandon Seider, and he walked me through how to set it up correctly.

Love the product. My wife in a wheelchair and the autoslide has changed her life dramatically. She now has the independence to get in and out of the house on her own. If I have one issue, it would be the inability to get a hold of support directly. You have to leave a message and hope they call you back in a reasonable time. When someone does call back, they are very friendly and helpfully.

Quick shipping!

Works great

The customer service at Autoslide Pet Doors is truly outstanding! Shipping was fast, and the support I received was both helpful and genuinely personable. It’s clear they care about their customers. I highly recommend this company to anyone looking for quality products and exceptional service.

Great Experience with Autoslide Door System

A+ Door opener, easy installation and easy setup/programming. Deliver was quick and opener has been a live saver for my wife! Would definitely recommend this product to anyone with difficulty opening or getting to the door!

Autoslide is an absolute “must have” in our house. With two active dogs (one is a puppy), the constant getting up to open the door for one or the other (or both) became a huge nuisance. Autoslide to the rescue!

The ordering took a bit to figure out since some of the bundles were not available and no news on when they would be available. I ended up ordering the parts separately. When they started to show up, each one came by a different shipping method, one of them was the wrong color. After some time trying to call and waiting for email responses I finally got to chat with someone who helped straighten things out. The installation videos were very helpful and the Autoslide was installed correctly the first time. The videos need to be updated to include all the variations of the control module as they are marked and function differently. It would ne ice if there was a bit more control on the inputs and/or ways to make routines for the door control. Overall a great product and very helpful.

As advertised

The kit looks great, Sorry. I haven't had the time to look at the Project Lately we've been moving into our new house ss I hesitate working on anything new at this tine. . I'll et you know when I start up again. Thanks for asking,

Customer service is not very responsive. Takes way too long to get a reply.

I finally had to replace the remote push buttons (hard use by the grandkids), but the AutoSlide has worked great for 10 years.

Trash

The idea is good, mechanics solid and software good. I paid for this device because it looked like a quality and originating product. The problem is the plastics (end cap and ecm cover) are really cheap and break very easily

Shipping was great and the set up videos are necessary! The written instructions are not nearly clear enough - especially for installation and initial set up!

Installed for my dogs to use on my 24 hour shifts. Works flawlessly. I tried a different brand item that promised the same and it was garbage. This ilock is awesome cos it guarantees security from intruders while letting my dogs out when they need it. Installation was a bit technical and I wish it came with risers for the track so there wasn’t as much diy but I still made it look nice and it wasn’t all that hard. Would definitely recommend and will be purchasing again in my next house.

Fast shipping

I purchased a 2nd dog & am unable to pair my it to my motor. I have had no response from autoslide thou messages thru their site states they will get back to you shortly. I have also left several voice messages. I have yet to receive a response. My window has now been stuck open for 5 days.

Communicate by email, but they are very quick to respond with relevant information actually very impressed with the communications