I have been enjoying this website so far. Lots of selection and some really good deals that randomly pop up. I have not had to deal with customer support yet, so I can't comment on how well a size exchange would be handled. Random add on items you order are often just added in to the shoe box for easier shipping - which seems to work fine. Shipping is quick and so far have not had any issues. I do get the extra shipping insurance - just in case. One issue I have come across is for clearance items - the sizing chart is often not on the page. You have to look up the non clearance version and go by that - not a big deal, but maybe an oversight!

Great experience ordering from here for the first time :)

Excellent produit er livraison très rapide

As always, Shoefreaks is the best.

I liked these more than I expected. Comfortable. True to size in lenght however a bit wider than I expected, but I think I might have a narrow foot. Becuase the little straps are adjustable I'm just going to poke some extra holes and that should make them it a little more secure on the foot. If I could post a picture I would, very cute.

Very quick shipping and awesome customer service whenever needed.

great

Good shipping communication and reliable

Awesome, helped when my wife needed a bigger size, no problems or snags. Great service and wonderful products!

Always amazing

Amazing customer service and very quick shipping

Always fast delivery, well packaged. Never a problem!

Great

Customer service is excellent

Everything was perfect I just ordered a size too big but omg there so amazing still

Shipping was not overly fast but made it here in good condition, otherwise everything was about as you would expect for ordering boots from a reputable seller.

Excellent everything and amazing customer service I’ve had to exchange sizes a few times and you’ve always made my experience easy unproblematic and smooth. Thank you so much !

Fits perfectly! Exactly as described, I am stolked

Quick shipping

I dealt with Jennifer in regards to an issue with my product not only did she get back to me quickly we exchanged ideas and came to a solution I’m very happy with, I love their products and their customer service is the cherry on top!