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Very strong TL-30 safe - Great solution for storage of high-value items with a certified 2-Hour contents protection against fire. My ease of ordering was matched by the very responsive post-delivery Customer Support Team service. For one item of concern, the Safe & Vault (S&V) Customer Support staff moved quickly to escalate my concern and to gain a thorough resolution within 24 hours of my call. I highly recommend this safe and team at S&V.
Excellent service and packaging
Fast and reliable
Very smooth and trouble free process. Everything went according to plan.
Great
Arrived early and great customer service!!
Great safe it exceeded my expectations. Product gives peace of mind knowing my belongs are secure.
I like
Hornady was quick and efficient in sending my box.
I'm very happy with the safe. The safe was delivered undamaged and shipped quickly. Be assured that you are making a great choice in a fine quality safe. I am a senior citizen with poor eyesight, after receiving the safe and using the combination to open, I wish I could have in quired about the combination being set on all numbers instead of the dittos which would have made a big difference in opening the safe faster with less hassle.
Safe and Vault was great to work with. Answered all my questions, I loved this safe so much I ordered two. Everything advertised was accurate. Every representation regarding the product all the way to deliver was perfect. I would recommend this company strongly
Shipping was great an product works great
Easy shopping experience with quick delivery
Shipping was quick and product was undamaged. There staff was friendly and helpful
Gold standard in these types of purchases. Would not go anywhere else. Thank you all
Smooth and easy transaction with fast shipping. Product delivered was as advertised. Will do business with Safe and Vault Store again.
Very good to deal with, multiple emails to let you know what's going on, and to check on the order if you have questions. Didn't need any help but it seemed like they were willing to help.
Great customer service, quick delivery, fair price. And made in the USA I believe. A+ in my book.
Items were delivered promptly and in good condition. No complaints.
Ordered a vault door and the keypad/lock stopped working the next day! Safe and Vault store pawned me off to the manufacturer who pawned me off to the lock company. After 45 minutes on hold with the manufacturer they are sending me a replacement keypad and lock BUT! They are telling me I have to take the door apart and replace the locking mechanism inside the door. I am not a safe technician, locksmith, etc. If you sell a product and it is under full warranty you should stand by the product and fix every aspect of it, not tell the customer they have to take it apart and fix it themselves. I had a number of options when purchasing this vault door. I chose safe and vault store because the website says “family owned. ” I like to support independent business when I can instead of buying from Cabelas/BPS, etc. In this case, that has proven to be a mistake. If I cannot get it resolved, my only recourse is to dispute it with my card company, but I’m still left with a non functioning lock and a repair that I either have to figure out or pay a locksmith to fix. Not good business practice!!




| Stars | Count |
|---|---|
| 5 | 9882 |
| 4 | 1172 |
| 3 | 448 |
| 2 | 157 |
| 1 | 353 |
| Total | 12012 |