This company is amazing. I had issues with the menstrual cups not working for me and they allowed me to have store credit to get something that actually works for me. Great customer service and response time. Highly recommend

There was a mix up in my order and this company was great to work with. They got it fixed and sent me out the right one quickly! It was a pleasure to work with a company that listened and fixed the issue. Thanks!

I love the products and do recommend them but I was disappointed that they did not honor the 90 return or exchange as they stated on the website. I ordered 3 pairs and tried them on with thin underwear underneath and one did not fit me well. Because it was open I have only been offered the option to exchange or receive store credit. My email has gone unanswered since I stated I want to return it.

I like Saalt’s products (and their packaging is aesthetically pleasing!), and contacting them to exchange a product was one of the nicest and most prompt customer service experiences I’ve had!

This is my third brand of period underwear and is my favorite yet! It’s so soft and breathable and very comfortable. Fit is tts. I’m a solid small and small fit perfectly. Customer service was incredible. Apparently there was some surprise refund promotion happening and my order was randomly selected! I reached out because I thought it was some sort of mistake and they were so kind and quick to respond.

After receiving the wrong item, they offered to send me the correct item while letting me know i could keep the previous one, very helpful and sweet, thank you!

The salt bliss guarantee is deceiving. I wish I would have known that simply by opening your products to try on I was voiding my ability to return. Which wasn't my plan I've used period garments for years and loved them. The moment I put these one the material rolled, squeezed, and had bulging seems none of which would be flattering in normal clothes let alone workout clothes. I made a large purchase and was hoping for some help as using your “self service portal” timed out on me.

Absolutely love the Teen sport short, very comfortable for all day wear under any clothing

A few months ago, my dog chewed up all my Saalt undies. . . (YES, actually! I was so pissed!) Anyway, having to manage a few cycles of my period WITHOUT Saalt made me realize just how much better they make my cycle and my life. Definitely the best period panties I've tried. They're comfy, sleek (don't make me feel all frumpy). I use the seamless during the day with a period cup and the comfort line overnight on their own. Really has helped a monthly discomfort be so much more pleasant. Grateful <3

They sent my order twice and let me keep the 3 extra items (over $100 in apparel).

They got back to me right away and offered a free replacement disc when I was struggling with leakage. Thank you so much saalt!

Saalt makes the best underwear I have ever worn! I have tried out almost every style and material they offer, and they are soft, smooth, comfy, and fit so well! I never have to wear a pad during my period anymore, but the underwear are just so comfortable that I wear them every day as my regular underwear anyway. I was hesitant at first to buy more expensive underwear than I’m used to, but I’ve found they are worth it. To top it off, I was lucky enough to be selected for a free refund of my whole order recently! Thanks so much!

I have been using a Saalt cup for about 7 years. I use the period boy shorts and thong as added protection or when I just don’t feel like using the cup. The products are well made and comfortable, get them you won’t be disappointed.

My wife and I both switched to Saalt cups, and we honestly haven’t looked back. They’ve been a total game-changer — comfortable, reliable, and they just make us feel good in our bodies and about our impact on the planet. We also love supporting a company that clearly cares; their customer service is fantastic and delivery is always quick. Saalt has made the whole experience so easy and empowering. Highly recommend — let’s get everyone on the Saalt cup plan!

I haven’t received my order yet but this review is about customer service, which is amazing in my experience and I’m just happy I’ve chosen saalt, I made a mistake on my purchase and they were super helpful, friendly and kind, they responded really soon and took care of me, thank you!

Wow, my daughters have been hesitant to try the period underwear, but now there is no turning back. They each started to trial 2 pair and have loved sleeping at night knowing there will be No leaking thru and extra laundry to do with these on. We just ordered the second shipment. So many different types to choice from. I wish I had these back in my day.

So soft, so absorbent! I have used a competitor brand for over 10 years and am so excited for the update to my cycle gear with saalt underwear and discs!

I’ve worn my saalt period underwear for almost 5 years now. I have 2 heavy and 5 thongs that I use every month. I love the fact that I don’t have to mess with pads and liners anymore. I have regular to light flow, but heaviest on the second day, but I’ve never experienced where the underwear bleeds through to my clothes. I love wearing them when I sleep and around the house. If I have a long work day out, I’ll use my Saalt cup and wear the underwear. I know for a fact that I’ve reduced my overall spending & waste using Saalt products. After 5 years, I’m considering refreshing my underwear that I have because I noticed they are a tad bit looser than before (I hand wash, then throw them in cold, and hand dry). Other than that, the lace on them are still beautiful and not damaged at all:) thank you for creating such a reliable product!

I found Saalt through looking for non-toxic options. I’ve been very happy with the company and customer service. They are efficient and deliver on their promises. I have been a repeat customer, and wish I had this company as a teenager.

I ordered my first brief period underwear, period cup and steam cleaner and was excited to try it all out. I received my period underwear and had accidentally had them thrown in the dryer(big no no as it can ruin the padding absorbency). I reached out to them on email and explained my situation and they happily are sending me a courtesy free fresh pair so I can experience what briefs are like undamaged! They are amazing! I love the cup so far and look forward to trying their briefs!