Initially sent the wrong brake pads but corrected it very quickly and sent the appropriate ones

Customer service is excellent. Looking forward to riding my Leisure in fairer weather.

This bike is perfect for riding in the rain; the covers keep you dry from any water coming off the tires. The bike goes pretty fast, meeting my expectations, going speeds of 48klm per hour on a flat road. Being from Vancouver, having a bike that can climb hills is a necessity. This bike exceeded my expectations when it came to climbing hills, with its motor going up them effortlessly when fully charged. Although the ride is great, the bike is really big and flashy, with virtually no security system, which makes it the perfect target for a bike thief. In the future, I hope to see more of the Rize Bikes with more security features such as a built-in tracker, key to start and maybe even an alarm system.

We have been very happy with our bikes and the customer service.

Good service, quality bike for the price!

staff helped me and answered all of my questions and am very happy with my Rize bike!

All good great service

Packaging was excellent and the bikes came across the country from BC to central Ontario without incident.

Great support on getting my new bike

Greatest bike, makes riding enjoyable again! Issues with the gears when changing, will Denton get them adjusted.

Excellent company

Excellent products and customer service.

Fast delivery,I liked that and very friendly. J.Nicholl

LOVE this bike more than anything! It's light, pretty, fast, comfortable and just everything I've ever wanted. I never want to drive again. It might go 120km on a really low gear but I ride it around 3 or 4 and it'll easily go 60km. I don't have to charge it very often!

the staff is very helpful all the way.

Good job

Excellent service and quick to respond to inquiries.

Ordering was easy and received them promptly thanks

I like the bike but would like more clarity on self-repairing it.

Everything has been awesome