Timely service, goods as expected

Great customer service

Very satisfied with the service and the delivery of the e-bikes.

Great service, fast and reliable

It’s ok but I did not use it often so far.

Would recommend to a friend

Love the fixie. Customer support has been good with parts and in solving issues.

Super service, easy to reach and full of advice.

Helpful employees and technicians.

Good support. Thank you

Very fast shipping and easy to put together.

Arrived quickly and pretty easy to put together. Some of the fine settings (like gear alignment) require watching videos on the website instead of being in the manual. It also may require more expertise/gear than I have, as it seems to assume having a set up to hang the bike off the ground.

Excellent build quality, assembly instructions easy to follow.

Rize excels in all areas: shipping; knowledgeable, friendly staff; high quality products; good bang for your buck. Highly recommended!

After researching the specs on many e-bikes I decided on the Rize X. Smooth ride with a 1000 W hub, the power is there if you need it. With gas at 1. 80 and upwards to 2. 00 a litre my calculation for my use is that the bike will pay for itself in less than 2 years from the gas savings. The customer support is top notch, had an issue trying to figure out the controller, help desk responded immediately problem solved. No issues with delivery, on time all good. Just looking at the bike rings out quality and an attractive look. Luvin it !!!

The service personnel is topnotch, helpful and very responsive.

Bikes were exactly as expected. Staff was friendly and willing to spend all the time required to answer all our questions. Delivery on my wife’s bike was requested in short time period just before Christmas and was assembled and ready when requested.

All great but display could be bigger and colors

Solid bikes. The bikes arrived in a short time in well packaged boxes. They were straight forward to assemble. Also, custom setup through the LCD, display is user friendly. The lights are good and bright and it's cool how the LCD display is lit up automatically when the lights are turned on. The folding feature is s big positive for us. With two of these, minimum storage space and transportability is a must. The bikes are solid when riding on any terrain, no movement in the frame whatsoever.

Fast and easy