Delivery was perfect Customer communication and support is first rate

We bought 2 bikes and are very happy with them. I had an issue with one of the display module, which was quickly and efficiently dealt with

I have the Rize Bolt. The ride is pretty good. A little on the heavy side for a folding bike. I also found the steering a bit hard to control, especially when trying to ride one handed, usually for hand signalling. Perhaps the front wheel could be a bit more forward away from the rear wheel. I did have some issues initially with the brakes in which the calipers seems to be misaligned. A few YouTube videos helped me figure out how to adjust the calipers.

Love my RX. The brakes do squeal quite a bit until they are bedded in - still squeals a bit but it’s ok. The motor is very strong and will easily strip away at the bottom 3 gears at lower speeds and inclines. Front shock is not plush at all, feels very cheap. Riding on grass is not pleasant if there are any bumps, sometimes jolting up thru the handle bars. Bike is basically unrideable without battery power, very heavy. Overall I would still highly recommend if you can afford it.

Shipping was excellent there was a Nanaimo phone number with people answering.

Very quick delivery. Good quality item exactly the same as the original battery that came with the bike. Great Service!

Bike arrived quickly and was in perfect condition. This is my second Rize bike. Enjoying the comfort of the fat tires on this one.

13/10

great

Good bike, timely response to questions.

That’s all

Bike was shipped out to me. Mostly assembled but still took a while to put together with a friend & to make sure was put together properly, good videos for assembly. Unfortunately larger LCD that was sent out to me did not fit the bike and had to be sent back. Suspension seat was to be sent out as a replacement. I am still waiting for that.

I had good service, the feedback from the support service is good and in both official languages.

Fast shipping, no damage easily assembled. The owners manual could include more information on maintenance and care.

Everything went smoothly except the assembly instructions have a few errors. Not hard to work through though.

So far excellent. Fully recommend to anyone.

Speedy delivery

Service was fast and efficient! Your team answered all my questions promptly. Thank you.

Great Bike and great service all the way. From shipping to support.

Excellent shipping , products arrived in tact as they are well packed . Great instructions included . Thank you 😊