I have two outstanding orders for them, one from the beginning of April, and have not received anything. They have shown a clear habit of not being able to provide the product on time. Their excuses range from issues with suppliers to updating their fulfillment process, but they do not offer a refund, which I believe is required in these situations as a form of consumer protection. Here is a list of the date of my orders and the date they were received, along with the number of days it took to receive my complete order to show how prolonged this issue has been: Order Date Fulfilled Date Number of Days 07/07/26 N/A 64 04/06/26 N/A 156 01/04/26 03/09/26 64 11/18/25 03/09/26 111 10/04/25 12/26/25 83 08/16/25 02/17/26 185 07/04/25 08/15/25 42

I bought my Rise Garden several years ago. Initially, it was good, although their seed pods are not worth the money. Half the time, they do not germinate and I have better luck buying my own seeds and using empty pods. What prompted me to write a review was the terrible customer service. I ordered nutrients in December 2025 and January 2026 that I have still not received. I have emailed multiple times and been told my product is back in stock and will be shipping soon, which has been the lie since March. Once I started emailing to get my money back, there have been no responses for the past 2 months. I wish I would have gone with a different system.

Disappointed. Do Not buy the Rise Garden seed pods. Many of the herbs do not create a root system at all. Many other plants create a weak root stain the nursery. Very poor quality. I no longer buy Rise seeds. I buy empty pods and add my own seeds which produce healthy root system.

The app is easy to use and helps me keep track of my plants. I ordered parts for my rise garden over a month ago and still have not received all orders. . . I might change my stars when I receive my orders. . .

Ordering stuff from Rise arrives so quickly!

This garden has been great to have. My house doesnt have a garden so I've been able to plant things in my house like tomatoes and lettuce. You do need to learn how to care for hydroponic plants but its been a great experience learning g how to grow crops and herbs this way.

Honestly, the best money I've ever spent on myself. I'M GROWING MY OWN FOOD. Yes, it takes half a minute to learn, but doesn't everything? The app IS quite helpful tho. I live in Florida, and have a blank thumb that's turning brown over time. In learning to identify, care for and prepare these delicious things.

I received this garden as a gift and it is truly one of the best gifts I have ever gotten!!!! The garden is easy to maintain, the app is super simple to use and with the reminders it helps me to keep up not only with my garden but my other plants too. I guess you could say that it has made me a better gardener 😆. Plus the food is delicious and the amount it produces is amazing. Check out my tomatoes 🍅 Even cleaning it was super simple! I never would have thought and indoor garden would be so enjoyable and that I would be able to grow real vegetables!

The Rise Garden 3 - Cloud / One Level is a total game-changer for anyone interested in growing fresh produce at home, whether you're a seasoned green thumb or a complete beginner. From unboxing to harvest, the experience has been nothing short of amazing! First off, the design is sleek, modern, and surprisingly compact for what it delivers. It fits beautifully in my kitchen and has become a conversation starter every time someone visits. The setup was incredibly intuitive—within 30 minutes, I had it running with my first batch of seedlings! What truly sets this system apart is the smart technology. The Rise Garden app is a powerhouse—it monitors water levels, nutrient delivery, and even reminds you when it’s time to harvest. I love being able to track plant progress from my phone, and the cloud connectivity ensures everything stays optimized without any guesswork. The lighting system is another standout. It mimics natural sunlight so effectively that my herbs, greens, and veggies are thriving faster than I ever expected. I was harvesting basil, lettuce, and microgreens in just a few weeks, and the taste? Fresh, flavorful, and far superior to anything store-bought. It’s also surprisingly low-maintenance. Once a week, I top off the water and add the plant food—no dirt, no mess, and absolutely no stress. It's the perfect solution for busy people who still want to eat fresh and grow their own food sustainably. In short, The Rise Garden 3 - Cloud / One Level has exceeded every expectation. It's elegant, efficient, and empowering. Highly recommend to anyone looking to bring a touch of green into their home, no matter the space or experience level!

We love our second Rise Garden! Easy to setup and less parts to worry about compared to the first gen. The 4 seed pod nurseries leave much to be desired. They tip easily and don’t hold much water. The 12 seed pod nurseries are much better, in our opinion.

Absolute love this garden, such an easy set up and amazing growth with every seed I have tried. Really is a game changer for gardening.

Customer service has been great.

Rose gardens have inspired me to start growing fresh vegetables inside the comfort of my own home and I am so excited and grateful for the support and encouragement that this company has given me.

I like the simplicity of this garden. I live in a colder climate so it allows me to grow year round.

Love my rise garden!! I have the 3 tier one and I have grown so many vegetables.

We really enjoy the natural feeling the Rise Garden adds to our room. The running water and green plants always look great. Not to mention the fragrant plants and amazing tasting lettuce's.

Compared to other indoor hydroponic systems this fits seamlessly into decor. Other systems are loud and look like they belong outdoors but this is just elegant and nice. I like how easy the cups are to insert and remove as well as how they sell pods so you can grow your own seeds as well.

I loved this thing! Definitely buy!

I love this because this has healthy food for me and my family. I'm a working mom, and farming hasn't been my thing until I discovered Rise. It has so many capabilities try it out!

Super easy to set up and get started. Great community.