Jake and the team went above and beyond the call of duty. Superb

The strap took some getting, rather than me having purchased one to be told they were out of stock, better to state what's in stock to begin with. However, Jon and Jake were very helpful.

Great friendly service, also did a nice setup on my guitar as well. Fretboard lovely and smooth, action spot on

Always good service

So easy to work with, great communication and great setup

Great service and very communicative staff. Guitar I ordered arrived in excellent condition. Best experience ordering an instrument online so far.

You did great. Guitar arrive in perfect condition.

I live in the Asia, and there are no issue having the guitar sending over to me. Take a few days only. Overall very happy with the service and professional support Richard guitars are offering

Absolutely amazing experience - no sells pressure and I was allowed to demo as many models as I wanted. Excellent customer service and will definitely visit you again when looking for a new guitar.

This service was second to none!! Communication was excellent as was after sales, plus I got two trees to plant in Madagascar.... excellent

Great guitar for the price. Good service from Richards guitars. Would recommend to any budding guitarist looking for fair deal.

Brilliant

Their standard I would rate at 11

Jake was really helpful as always and I wouldn’t buy from anywhere else.

The service was fantastic, communication both via email and phone was excellent.

In today’s world it can be a hard slog to find a kindred spirit. Not just of the main Man but of the whole team. Richard’s bucks the trend. You are not just a number. Anyone on their guitar journey is welcomed with open arms and unbiased advice backed up with in-depth knowledge, logic and above all no BS proof. My only regret is that I had not found this gem of a place sooner. Nice work folks. Please don’t change. Steve L

Absolutely delighted with my Eastman T59/V bought from Richards Guitars. It's a fabulous guitar, obviously built with great care and to a high specification. Beautiful antique amber finish, tastefully aged to give it a vintage look that complements the classic tones from the SD Antiquity humbuckers. The guys at Richards Guitars have been excellent throughout, from helping with my initial enquiry, through placing an order, setting the guitar up and shipping it to me. They are helpful and attentive and kept me informed at all stages. Excellent guitar, excellent service, and all delivered at an excellent price!

You did great!!! I was able to try many options in a great and friendly environment. The whole process had been on of my best purchasing experiences.

great

Rguitars have been consistently WONDERFUL in every way. I thoroughly recommend them to anyone with guiar related needs.